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Topic: Charged for services I do not have/want (Read 1298 times)
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Charged for services I do not have/want
«
on:
January 09, 2017, 10:45:45 AM »
So I was billed 49.99 and 39.99 For for services I DO NOT even have the licenses for. How it happened I do not know - but my card was charged for a "recurring payment." Please help!
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: Charged for services I do not have/want
«
Reply #1 on:
January 09, 2017, 10:57:28 AM »
Contact support:
https://support.avast.com/support/tickets/new
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W8.1
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Avast Free AV 23.3.8047.BC
[UI.757]
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Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Eddy
Avast Evangelist
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Posts: 31079
Watching (over?) you
Re: Charged for services I do not have/want
«
Reply #2 on:
January 09, 2017, 11:56:28 AM »
https://www.avast.com/en-us/faq.php?article=AVKB24
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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