Author Topic: Refund  (Read 1068 times)

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Offline picktown9

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Refund
« on: January 12, 2017, 08:09:15 PM »
My Son deleted this product from his machine 4 years ago and you keep charging my Credit Card. Please cancel this subscription and refund my Money. Please contact me at kenestep@gmail.com. I am notifying my Credit Card Company that this is a fraudulent charge and that criminal charges should be filed.

Offline Eddy

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Re: Refund
« Reply #1 on: January 12, 2017, 08:14:00 PM »
It is not fraudulent.
It doesn't matter if the product was removed.
You (or your son) should have stopped the subscription.

https://www.avast.com/faq.php?article=AVKB24
« Last Edit: January 12, 2017, 08:20:00 PM by Eddy »

Offline Pondus

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Re: Refund
« Reply #2 on: January 12, 2017, 08:18:45 PM »
Quote
My Son deleted this product from his machine 4 years ago and you keep charging my Credit Card.
You posted questions here 3,5 years ago.
So do you (not your son) still use the program / have a running subscription?

Contact avast  >  https://support.avast.com/support/tickets/new
« Last Edit: January 12, 2017, 08:22:40 PM by Pondus »