Author Topic: Avast Scheduled Scan Not Remembered Across Reboot  (Read 3077 times)

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Avast Scheduled Scan Not Remembered Across Reboot
« on: January 13, 2017, 12:16:50 AM »
I have Avast Mac Security 2016 (12.3.47217)  installed on two Macs (an iMac and a MacBookPro), both running El Capitan 10.11.6. On both machines, I set up a Daily scheduled Full System Scan at 03:00. It works fine and runs every day at the scheduled time, and the Next Run says, "Tomorrow".

However, if and when I reboot the machine, the scheduled scan no longer runs, and Next Run has a date, usually in the past (probably the date of the first scheduled run).

So, it appears that a reboot causes Avast to "forget" scheduled scans. After each reboot, I have to go in and manually delete the old scheduled scan and set it up again - Full System Scan, Daily, 03:00. Then it runs fine again, every day at the scheduled time -- that is, until another reboot.

Is this a bug, or is there something I can do to work around this problem?

Offline Eddy

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #1 on: January 13, 2017, 10:21:39 AM »
If you have the "time machine" enabled, disable it and see if it still happens.

Offline tumic

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #2 on: January 13, 2017, 10:23:16 AM »
This sounds more like a bug in Avast, than a Time Machine issue. We will investigate it and alternatively
fix it.

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #3 on: January 13, 2017, 08:55:39 PM »
I agree. As a Mac user, of course I have Time Machine enabled  :) And turning off Time Machine would not be an acceptable workaround.

I definitely think it seems like a bug in Avast. I appreciate your willingness to look into this as such, and hope that it leads to identification of the problem and a resolution.

Offline Eddy

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #4 on: January 13, 2017, 08:57:46 PM »
I just suggested it to rule it out as possible cause.

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #5 on: January 14, 2017, 11:13:21 PM »
I did try disabling Time Machine, Eddy, with no effect: Avast still loses scheduled scans across a reboot.

Offline Eddy

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #6 on: January 14, 2017, 11:19:13 PM »
Ok, at least we ruled that out as a option.

As Sherlock Holmes said "When you have eliminated the impossible whatever remains however improbable must be the truth" ;)

Offline tumic

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #7 on: January 16, 2017, 04:43:09 PM »
We have reproduced the issue, it is really a Avast bug. It will be fixed in the next program update.

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Re: Avast Scheduled Scan Not Remembered Across Reboot
« Reply #8 on: January 16, 2017, 04:44:54 PM »
Excellent! Thanks!