Author Topic: Can't access my account...  (Read 2768 times)

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Can't access my account...
« on: January 14, 2017, 04:23:18 PM »
When I try to log in to my account it tells me it doesn't recognize my email. it's the email I used to set up the account and I still get emails from Avast in my inbox so I'm a bit confused how the system doesn't recognize my email....

Any help at all would be appreciated.

Thanks,
Ross

Offline Eddy

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Re: Can't access my account...
« Reply #1 on: January 14, 2017, 04:25:05 PM »
You need to contact avast for things like that > https://support.avast.com

Offline bob3160

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Re: Can't access my account...
« Reply #2 on: January 14, 2017, 05:10:42 PM »
When I try to log in to my account it tells me it doesn't recognize my email. it's the email I used to set up the account and I still get emails from Avast in my inbox so I'm a bit confused how the system doesn't recognize my email....

Any help at all would be appreciated.

Thanks,
Ross
Have you tried logging in through my.avast.com ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: Can't access my account...
« Reply #3 on: January 14, 2017, 06:39:41 PM »
Thanks much, I'd completely forgotten about my.avast.com. It actually let me in and mission accomplished!

Offline bob3160

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Re: Can't access my account...
« Reply #4 on: January 15, 2017, 02:26:08 AM »
Thanks much, I'd completely forgotten about my.avast.com. It actually let me in and mission accomplished!
Happy to hear that. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: Can't access my account...
« Reply #5 on: June 16, 2017, 04:37:20 PM »
Hey i completely forget my main password do something. can you recover it.

Offline Eddy

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Re: Can't access my account...
« Reply #6 on: June 16, 2017, 04:40:31 PM »
No, but you can do so yourself.
Click on the "Can't access your account" link.

If you mean the password for avast > https://www.avast.com/faq.php?article=AVKB217
« Last Edit: June 16, 2017, 04:42:56 PM by Eddy »