Thank you, David. I know I seem very impatient, and I apologize. I'm not annoyed with anyone here, nor anyone in particular.
Here's the ticket #794889.
I'm exhausted, right now, and while I probably seem snippy, I'm not meaning to. Please accept my apologies on that.
Thanks, again. I'll check back, later, to see if you need anything more from me.
I really do appreciate your help.