Author Topic: Avast interrupting Internet Connection and then dying?  (Read 5630 times)

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Offline Asyn

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Re: Avast interrupting Internet Connection and then dying?
« Reply #15 on: January 20, 2017, 09:59:53 AM »
well, the safe mode avastclear program did not work - it hung for 40 minutes plus - so i did a restart and am back in windows and now am trying to install avast premier and it is just sitting on that infuriating little loading window - is it hanging now too? wtf - cmon help me here please,
Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
Win8.1 [x64] - Avast PremSec 21.1.2443.B#1 [UI.594] - EEK - Firefox ESR 78.6.1 [NS/uBO/PB] - TB 78.6.1
Avast-Tools: Secure Browser 87.1 - Cleanup P 20.1 - SecureLine 5.9 - Driver Updater 20.2 - CCleaner 5.75
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rabescathedral

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Re: Avast interrupting Internet Connection and then dying?
« Reply #16 on: January 20, 2017, 10:22:36 AM »
okay i need some help and i t did an uninstall and then selected to go to safe mode and do the Avastclear.exe utility - this program just hung in safe mode for 40 minutes so i did a restart and did it again and this time it worked but now everytime i restart, the computer brings up the screen asking whether to start windows 7 or tHE Avast uninstall utility - i select Windows 7, but now the computer only goes to safe mode - how do i get it go back to normal mode?

Offline rabescathedral

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Re: Avast interrupting Internet Connection and then dying?
« Reply #17 on: January 20, 2017, 10:40:45 AM »
i did the manual removal and deselected the safe boot option from msconfig so i think that is all fixed now

i have selected the avast premier setup exe now - but it is just a loading window - is this now hanging?

do i need to be offline for the offline setup.exe?

if this does not work i will have to cancel my subscription to avast

Offline rabescathedral

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Re: Avast interrupting Internet Connection and then dying?
« Reply #18 on: January 20, 2017, 11:12:34 AM »
okay so i went offline, the install worked and hopefully the previous problems i was having with the internet cutting out due to something going on with avast, is no more ...

Offline CaptainStarbuck

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Re: Avast interrupting Internet Connection and then dying?
« Reply #19 on: January 21, 2017, 01:00:37 AM »
See my updated thread on this topic.
https://forum.avast.com/index.php?topic=193743.0

Offline Asyn

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Re: Avast interrupting Internet Connection and then dying?
« Reply #20 on: January 21, 2017, 08:06:38 AM »
okay so i went offline, the install worked and hopefully the previous problems i was having with the internet cutting out due to something going on with avast, is no more ...
OK, report back (if needed).
Win8.1 [x64] - Avast PremSec 21.1.2443.B#1 [UI.594] - EEK - Firefox ESR 78.6.1 [NS/uBO/PB] - TB 78.6.1
Avast-Tools: Secure Browser 87.1 - Cleanup P 20.1 - SecureLine 5.9 - Driver Updater 20.2 - CCleaner 5.75
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rabescathedral

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Re: Avast interrupting Internet Connection and then dying?
« Reply #21 on: January 21, 2017, 12:20:09 PM »
ok, so far no problems so i am hopeful :)

Offline Asyn

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Re: Avast interrupting Internet Connection and then dying?
« Reply #22 on: January 21, 2017, 04:37:28 PM »
Sounds good... 8)
Win8.1 [x64] - Avast PremSec 21.1.2443.B#1 [UI.594] - EEK - Firefox ESR 78.6.1 [NS/uBO/PB] - TB 78.6.1
Avast-Tools: Secure Browser 87.1 - Cleanup P 20.1 - SecureLine 5.9 - Driver Updater 20.2 - CCleaner 5.75
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0