Acessibility: please, bring back usability for vision impaired users

[Lisandro]

Estou compartilhando um problema postado em nossa página do Facebook por um dos nossos usuários.
Ele tem deficiência visual e informa que o Avast está detectando todas os leitores de tela como falsos positivos: "nvda, jaws e virtual vision".
Alguém do Laboratório de Vírus pode resolver esse problema? Obrigado.

I'm forwarding a problem posted in Facebook for one of our users.
He is vision impaired and is reporting Avast detects all tools as false positives: "nvda, jaws and virtual vision".
Can anybody from VirusLab take a closer look on this issue? Thanks.

[Lisandro]

Bump.
C'mon we need some help here! What should I answer to impaired users?

[Alikhan]

I completely agree.

This is important and we require a response from the Avast team..

[DavidR]

I find it hard to believe that almost every new interface/program uodate that comes out, accessibility and the tools used for the visually impaired seem to have issues.

These tools I would have thought would already have been scanned previously and or been whitelisted in the avast cloud. It would be hard to believe that a new version of avast would coincide with a program update for these visually impaired tools.

[Lisandro]

There is another problem (besides the false positives): tools can't read "pictures". Some buttons are "pictures" to them. The impaired users can't use Avast anymore.

[DavidR]

There is another problem (besides the false positives): tools can't read "pictures". Some buttons are "pictures" to them. The impaired users can't use Avast anymore.

I don't know if you give a text description to a button (image or otherwise), in the same way you can do for other web images then the accessibility tools should pick up on that.

[Rednose]

Good point guys

Visually impaired users is definitely something we should talk about next week !

Greetz, Red.

[Eddy]

Lisandro, why are you listed as a "member"of avast ?
If you really are a member of avast then why don't you simply contact the correct department within avast and ask them to have a look at things/solve things?

And about the (as you call it) FP's in the software for vision impaired people...
Are they really FP's or are they detected/reported as Filerep(gen) ?

[Lisandro]

Lisandro, why are you listed as a "member"of avast ?
If you really are a member of avast then why don't you simply contact the correct department within avast and ask them to have a look at things/solve things?

I'll do it next week in Prague.

And about the (as you call it) FP's in the software for vision impaired people...
Are they really FP's or are they detected/reported as Filerep(gen) ?

Not sure, because I did not test the apps recommended by our users.
I wish we could solve the other issue first as false positives could be solved easily (after being reported).

Good point guys

Visually impaired users is definitely something we should talk about next week !

Greetz, Red.

Yes, Red. We need to.
I receive info that here https://www.w3.org there are more international rules that "should" be taken by software makers.