I'm sorry to have been an inconvenience Eddy but if you had taken the time to actually read my post you would have seen that I do not have any software to install. My question, and I thought it to be a simple one, was to enquire how I go about getting the software that I've already paid for but do not have access to. It would appear that this forum is not for helping people but to insult them. I'll continue my research in an endeavour to find how I can get my new computer as safe as my old one.