Author Topic: Internal server Error, and Settings  (Read 6966 times)

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Internal server Error, and Settings
« on: January 25, 2017, 03:07:56 PM »
First when I was in the cloud console I was not able to modify any settings. When I clicked on a profile to edit it just spin and would not open. Now when I try to log in to account I just get server error. Will not log in.

This is with the new version that was just put out.

Offline Manley

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Re: Internal server Error, and Settings
« Reply #1 on: January 25, 2017, 03:10:45 PM »
Same with me. Just get Internal Server Error when accessing web portal.

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Re: Internal server Error, and Settings
« Reply #2 on: January 25, 2017, 03:14:48 PM »
Same here, even after clearing browser settings/cache. Happening on every browser I've tried.

https://business.avast.com/public/#error/716


Offline Eddy

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Re: Internal server Error, and Settings
« Reply #3 on: January 25, 2017, 03:30:55 PM »
The problem is not with the new version but with the portal itself.
Perhaps avast is working on things.
Try it again later.

Offline Martin Svoboda

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Re: Internal server Error, and Settings
« Reply #4 on: January 25, 2017, 03:40:26 PM »
Hi all, I'm sorry for this issue and any inconveniences caused by this outage. Our devs tirelessly working on that with full speed.
Product manager | Avast Business | 🗺 Roadmap

Offline misak

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Re: Internal server Error, and Settings
« Reply #5 on: January 25, 2017, 03:55:25 PM »
Short update: The problem is caused by connection outage between the US and EU datacenter. Our Cloud operations are working with our ISP to resolve the issue.

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Re: Internal server Error, and Settings
« Reply #6 on: January 25, 2017, 04:55:25 PM »
Issue seems to be resolved for me. Thanks!

Offline Manley

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Re: Internal server Error, and Settings
« Reply #7 on: January 25, 2017, 05:15:12 PM »
Yep, works now. Thanks.

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Re: Internal server Error, and Settings
« Reply #8 on: January 30, 2017, 02:52:45 PM »
Happening again this morning (1-30-2017) @ 7:50AM CST

Offline Manley

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Re: Internal server Error, and Settings
« Reply #9 on: January 30, 2017, 03:57:28 PM »
Yep, me too again. Internal Server Error

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Re: Internal server Error, and Settings
« Reply #10 on: January 30, 2017, 03:59:31 PM »
I am having same 9am CST

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  • Guest
Re: Internal server Error, and Settings
« Reply #11 on: January 30, 2017, 05:26:32 PM »
Update: Working again as of 10:26AM CST

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Re: Internal server Error, and Settings
« Reply #12 on: November 08, 2018, 10:39:49 AM »
agian down from yesterday

Offline Asyn

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Re: Internal server Error, and Settings
« Reply #13 on: November 08, 2018, 01:34:26 PM »
agian down from yesterday
Reviving a way outdated topic isn't helpful. Start a new one and provide details.
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