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Topic: RE: It's been 6 days...? (Read 1249 times)
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RE: It's been 6 days...?
«
on:
January 26, 2017, 02:55:46 PM »
Hi All, It's been 6 days since I sent a request to cancel my order. I cant seem to find my way back to Customer Care. I'd really like this account canceled and a refund sent my way. What do I do next? Who should I call or email? thank you
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CraigB
Avast Überevangelist
Serious Graphoman
Posts: 11239
No support PM's thanks
Re: RE: It's been 6 days...?
«
Reply #1 on:
January 26, 2017, 02:57:19 PM »
Post your ticket number here and we'll report it for an Avast member to deal with.
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31080
Watching (over?) you
Re: RE: It's been 6 days...?
«
Reply #2 on:
January 26, 2017, 02:57:37 PM »
avast is handling tickets in 1-5
business
days.
Just have patience.
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Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
DavidR
Avast Überevangelist
Certainly Bot
Posts: 88900
No support PMs thanks
Re: RE: It's been 6 days...?
«
Reply #3 on:
January 26, 2017, 03:16:28 PM »
What was your support ticket ID ?
I'm presuming that is what you used for your request ?
What account is it that you are talking about (e.g. what avast product) ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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