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Author Topic: got email saying auto renew paid when I do not want this product  (Read 2841 times)

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got email saying auto renew paid when I do not want this product
« on: January 22, 2017, 06:24:01 PM »
Hi,
On 08 January, I stopped Avast Internet Security auto renew thinking it covered everything. Then today I got an email saying I paid $59.99 for the secure line from Avast. I did not even get a pre email saying that your auto renewal is coming up like I did with internet security. My question is how do I get my money back?
Thank you in advance.
Ron
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Offline DavidR

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Re: got email saying auto renew paid when I do not want this product
« Reply #1 on: January 22, 2017, 06:28:52 PM »
Submit a Support Ticket Refund request - https://support.avast.com/support/tickets/new?form=2.

Under normal circumstances you would get reminder emails, if you or your ISP have anti-spam functions, check your spam folder.
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Offline Eddy

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Re: got email saying auto renew paid when I do not want this product
« Reply #2 on: January 22, 2017, 06:39:06 PM »
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