Help Solving Alert Js:ScriptIp-inf

[REDACTED]

Sorry for the delay ! I was trying during these days on the JRT but unfortunately I did not succeed. I left the day and the whole dawn and he always kind "stops" in "shortcuts". I temporarily disabled Avast and the firewall, I performed in administrator mode while it performed the procedures but it still did not advance it always "stops" in "shortcuts".
Attached is my log by AdwareCleaner !

[dbrisendine]

How is the system running now?

Thanks for the effort with JRT; it does stall on some systems so do not worry.

[REDACTED]

Unfortunately, Dbrisendine remains slow, the mouse cursor is also slow, almost stoped when I use Mozilla Firefox and being in it always comes the threat alert blocked JS: Script-IP-inf some similar program that does almost the same as the JRT? I look forward to your guidance.

[dbrisendine]

Have you tried Refreshing Firefox?  ( https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings )

[REDACTED]

Have you tried Refreshing Firefox?  ( https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings )

Yes. Also I uninstalled and reinstalled Firefox and unfortunately it did not help. The Avast alert persists. 

[dbrisendine]

Download zoek.exe from here: Bleepingcomputer

• Close/disable all anti virus and anti malware programs so they do not interfere download or run of Zoek.exe (Here or here you can read a manual how to disable your security applications.)
  
• Doubleclick zoek.exe to start the program.
• Click the More Options button and select the "Do a Deep Scan" option.  Also, make sure the Scan All Users option is selected.
• Close any open browsers.
• Click the "Run script" button and wait patiently.
  
• When finished the logfile will be opened in notepad.
• The zoek-results.log can also be found on your system drive.
  
• Please post the logfile for further review in your next comment.

[REDACTED]

Hello!
This is my log!

[dbrisendine]

Unfortunately, it seems the scanner stalled right where we needed it most.

• Download  RogueKiller (by tigzy) on to your desktop
  
• Quit all programs
• Start RogueKiller.exe.
  
  
  
  
  
  
• Click on Scan. Once finished, click on Open Report
  
  
  
  
  
  
  
  
  
• Click on the Open TXT. (Note: The screen below shows a Delete report.  A Scan report is in the same format.)
  
  
  
  
  
  

Please post the contents of that text report in your next Reply.  Or you can click on Export TXT, save the file and attach it to you next post.

[REDACTED]

Hello Dbrisendine!
This is my log!

[dbrisendine]

Run RogueKiller once again and when it is finished scanning, select (check) all the Threats Found and click on Remove Selected.

Once this is finished, reboot your system (if RogueKiller does not do it for you) and then tell me how it is running.  Thanks.

[REDACTED]

Hello Dbrisendine! Unfortunately threats are not excluded by this program! I did what you recommended (including system reboot) but when I re-scan there are the threats intact.   What should I do now?

[dbrisendine]

By default, RogueKiller will not remove what it find UNTIL the user places a check mark in the box in front of the found item.



Run RogueKiller again and when it displays the screen similar to the one above, make sure you click on the box in front of each item, make sure there is a check mark there in the boxes and then click on Remove Selected. 

[REDACTED]

Yes, I already did. But when I rebooted the system and re-scan with it the threats appear again!

[dbrisendine]

Please start RogueKiller and click on History > Scan Reports.  There should be one for the Delete and then the fresh scan after the reboot (the one showing the malware returning).  Please attach both logs here.  Thanks.

[REDACTED]

I guess I did not explain it right. The RogueKiller "simulates" the deletion of the threats, states that they were successfully deleted, but when I rebooted the system and start a new scan it is as if I was using the program for the first time, nothing is deleted. This is the situation

I already exclude from the quarantine and also delete the scans reports.