Author Topic: 17.1.2286 UI Failed to load. AV Service is not responding  (Read 192297 times)

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Offline Asyn

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #136 on: August 30, 2017, 02:26:29 PM »
bob3160 Avast repair approach worked for me, thanks

Offline bob3160

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #137 on: August 30, 2017, 02:37:53 PM »
bob3160 Avast repair approach worked for me, thanks
You're welcome.
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Offline iggy67

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #138 on: August 31, 2017, 03:05:24 AM »
Same issue, I ran the repair and did perform a clean installation of the latest version and it didn't do squat. I'm on a windows 10 64bit pc.

Offline bob3160

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #139 on: August 31, 2017, 12:38:30 PM »
Same issue, I ran the repair and did perform a clean installation of the latest version and it didn't do squat. I'm on a windows 10 64bit pc.
The next step would be to submit a support file:
https://forum.avast.com/index.php?topic=196459.msg1415127#msg1415127
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Offline Eddy

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #140 on: September 28, 2017, 08:37:32 AM »
Much easier is perhaps installing/updating to the latest version.

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #141 on: October 09, 2017, 09:39:49 PM »
I created an account here just to tell everyone what I did to fix mine.
I am using XP SP3 and had the "UI Failed to Load" after a recent program update.
I tried everything suggested in this thread - but nothing worked except this:
I went into SERVICES and set every single service that I had set to DISABLED and changed them all to MANUAL. I then rebooted my PC and lo and behold - I got back my UI and the AV service.
I'm not sure which one did the trick, but I'm leaving everything as is.
Most of the services that were originally DISABLED were Network related since my PC used to be on a network but is no longer.
I hope this helps someone else
good luck

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #142 on: October 10, 2017, 12:11:14 PM »
έχω XP SP3 μετά από ενημέρωση του avast μου λέει UI Failed to load δοκίμασα να κάνω επιδιόρθωση αλά τίποτα

Offline Eddy

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #143 on: October 10, 2017, 12:53:35 PM »
Παύλος Ζιώγας,

1) This is a English forum

2) This is a bout a (real) old version of avast.

Doesn't make much sense to still post in this thread.

Offline chris..

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #144 on: October 10, 2017, 01:04:57 PM »
Hello,
I went into SERVICES and set every single service that I had set to DISABLED and changed them all to MANUAL. I then rebooted my PC and lo and behold - I got back my UI and the AV service.
yes, already mentioned , for xp users only (it's different for others OS) , it's mainly "Terminal Service" to enable (manu or auto)

@Eddy:yes 17.1.2286 is an old version , but the problem "UI failed to load" has not stopped with this version, it still exists with the latest version 17.7.2314  ;)
Maybe it's not worth creating a new topic for each new version ?

@Παύλος Ζιώγας
with win xp sp3 , try (as said before) to enable windows "terminal service"

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #145 on: October 20, 2017, 10:52:07 AM »
AVG Posted a REAL FIX for this problem for Wndows XP, 7, Vista, 8 and 10..... It finally fixed this problem for me and it was very EASY... I do not know if AVAST has a post similar to this one for AVG, but they should have one IMHO... here is the link or url for it....

https://support.avg.com/SupportArticleView?l=en&urlName=How-to-resolve-an-issue-when-AVG-shows-the-UI-Failed-to-load-error&supportType=home

That is an AVG Address and is 100% SAFE.

Offline DavidR

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #146 on: October 20, 2017, 11:56:18 AM »
AVG Posted a REAL FIX for this problem for Wndows XP, 7, Vista, 8 and 10..... It finally fixed this problem for me and it was very EASY... I do not know if AVAST has a post similar to this one for AVG, but they should have one IMHO... here is the link or url for it....

https://support.avg.com/SupportArticleView?l=en&urlName=How-to-resolve-an-issue-when-AVG-shows-the-UI-Failed-to-load-error&supportType=home

That is an AVG Address and is 100% SAFE.

There is a support entry for avast also, https://support.avast.com/en-us/article/Troubleshoot-Antivirus-UI-Failed-load.
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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #147 on: October 20, 2017, 02:20:29 PM »
TY DavidR..... after hours of reading i never saw the one for Avast until now... That one WORKS!!!

Offline DavidR

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #148 on: October 20, 2017, 03:54:17 PM »
You're welcome.

I think that is the first time that avast support link has been actually posted (certainly by me), whilst most of the information relating to stopped services has been but not all in one post/location.

I just went straight to support.avast.com and typed in the 'UI Failed to load error' into the search function and up it came.
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Offline chris..

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Re: 17.1.2286 UI Failed to load. AV Service is not responding
« Reply #149 on: October 20, 2017, 06:35:19 PM »
Strange because it's not the same service (for win xp) to enable between avg support(terminal service) and avast support(Remote Desktop Services)  ???
For my winxp , the issue was only on terminal service .