Author Topic: License issue with new version  (Read 704 times)

0 Members and 1 Guest are viewing this topic.

Offline Yash Khan

  • Jr. Member
  • **
  • Posts: 91
License issue with new version
« on: February 07, 2017, 08:21:21 PM »
Hello,

I was running previous stable version. I uninstalled it & did clean install of this new version. Now my AIS key is not accepted, I get "the key has reached successful activation limit".

Any info/solution?

Thank You

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 83791
  • No support PMs thanks
Re: License issue with new version
« Reply #1 on: February 07, 2017, 08:37:03 PM »
The activation number has a limited number of uses. Download your license and use that - Resend avast License https://www.avast.com/resend-license-paid.php, you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.

WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.598) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline Yash Khan

  • Jr. Member
  • **
  • Posts: 91
Re: License issue with new version
« Reply #2 on: February 07, 2017, 09:16:21 PM »
Hello,

The email add I entered with the license code for activation...I checked that email & there was a Avast license file automatically sent by Avast...I tried the license file And it worked fine.

Thank You

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 83791
  • No support PMs thanks
Re: License issue with new version
« Reply #3 on: February 07, 2017, 09:48:30 PM »
You're welcome.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.598) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro