Author Topic: Unable to renew license  (Read 2528 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Unable to renew license
« on: February 08, 2017, 07:29:28 PM »
I submitted a ticket 123812 to renew my Avast free for Edu license (Avast Endpoint Protection Suite) on 1/25/17.  I was told that it transferred to the EDU department.  I still have heard nothing. I logged into my Avast account and clicked renew your license and it just brings me back to the avast account home page.  Our subscription expires on 2/26/17 and we have it installed on hundreds of machines.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76038
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Unable to renew license
« Reply #1 on: February 09, 2017, 08:48:09 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Unable to renew license
« Reply #2 on: February 09, 2017, 06:02:58 PM »
Thank you.  I did.