Author Topic: Scan percentage doesn't change on the scans (and other problems)  (Read 1974 times)

0 Members and 1 Guest are viewing this topic.

Offline Nori-chan

  • 502nd Joint Fighter Wing
  • Full Member
  • ***
  • Posts: 174
Scan percentage doesn't change on the scans (and other problems)
« on: February 08, 2017, 05:09:40 PM »
Hello everyone.

I just updated both my laptop and tablet to the latest version of Avast.
I had problems with both of them, so I made a clean installation in both devices.

Now, the tablet has a problem when scanning (with the full scan), because when it starts, the scan percentage doesn't change the value. Apparently, the scan still completes (because you can see the results in the scan history), but you don't receive any notifications, sounds, anything. This doesn't seems to happen in the laptop.

Now, I will do a small list of problems (or bugs) that I have foound until now.


  • As other people have said, the main window is too big for devices that have low resolution (in my case, the tablet have a small resolution of 1024x640)
  • If Avast have a password, you can't do the smart scan without typing you passwod (you should be able to do the scan without doing that)
  • On the older versions of Avast, the boot-time scan had a different settings windows when compared to the other scnas. Now it has the same setting windows, but the scan name is labeled as "????", so I don't know if I can make changes in here.
  • Both Avast Online Security and Avast SafePrice doesn't seems to work here (Firefox 51.0.1 32 bits). It does seems to work sometimes, but yeah, sometimes it just doesn't work, and I have to restart Firefox.
  • There some parts of the GUI that it's in English (while I'm using the portuguese version). Not anything too serious.
  • When you do the file explorer scan (left click on a file, choose to scan with Avast), it still uses the old can percentage interface (I uploaded a screenshot)
  • When you do the boot-time scan, there's no results of it in the scan history, so I don't know the results of the scan.

EDIT:  I discovered a "fix" for the bugged scan.
If you close and reopen the Avast window, it will show the current percentage, but to update the value, you ahve to keep closing and opening it.
« Last Edit: February 09, 2017, 06:32:01 AM by Nori-chan »
CPU: Intel Core i5-4200U 1.60GHz - 2.30GHz
RAM: 8GB
GPU: Nvidia GT740M - 2GB
OS: Windows 10 Education (64 Bits - 16299.192) and Ubuntu 16.04 LTS
Security software: Avast Premier (17.9.2322), MBAM (free), ESET Online Scanner (on-demand)

Offline RejZoR

  • Polymorphic Sheep
  • Serious Graphoman
  • *****
  • Posts: 9384
  • We are supersheep, resistance is futile!
    • RejZoR's Flock of Sheep
Re: Scan percentage doesn't change on the scans (and other problems)
« Reply #1 on: February 08, 2017, 05:15:59 PM »
The scan % does change, but in the beginning it needs some time to enumerate amount of files/folders. Once it does that, % will show.

Or are you saying it never shows correct % even when doing full system scan and leaving it to complete?
Visit my webpage Angry Sheep Blog

Offline Nori-chan

  • 502nd Joint Fighter Wing
  • Full Member
  • ***
  • Posts: 174
Re: Scan percentage doesn't change on the scans (and other problems)
« Reply #2 on: February 08, 2017, 05:20:18 PM »
The scan % does change, but in the beginning it needs some time to enumerate amount of files/folders. Once it does that, % will show.

Or are you saying it never shows correct % even when doing full system scan and leaving it to complete?

Unfortautely, in my case, no.
As a test, I started the full scan and leave it there, with the Avast window open.
Normally, a full scan takes about 30 minutes to complete.
After waiting for 1 hour and 30 minutes, I came back to see the results and the percetange was still at 0%
But if you go to the scan history, there will be the scan results.
CPU: Intel Core i5-4200U 1.60GHz - 2.30GHz
RAM: 8GB
GPU: Nvidia GT740M - 2GB
OS: Windows 10 Education (64 Bits - 16299.192) and Ubuntu 16.04 LTS
Security software: Avast Premier (17.9.2322), MBAM (free), ESET Online Scanner (on-demand)

Offline TheDrizzle

  • Jr. Member
  • **
  • Posts: 28
Re: Scan percentage doesn't change on the scans (and other problems)
« Reply #3 on: February 09, 2017, 06:18:25 AM »
question are you possible running zemana i dont see it in your sig but im curious? someone else had this issue and as soon as they disabled zemana the scan finished perfectly fine.
« Last Edit: February 09, 2017, 06:23:23 AM by TheDrizzle »

Offline Nori-chan

  • 502nd Joint Fighter Wing
  • Full Member
  • ***
  • Posts: 174
Re: Scan percentage doesn't change on the scans (and other problems)
« Reply #4 on: February 09, 2017, 06:25:57 AM »
question are you possible running zemana i dont see it in your sig but im curious? someone else had this issue and as soon as they disabled zemana the scan finished perfectly fine.

Never heard about that program. But no, I'm not using it.
But I discovered a "fix" for it.
If you close and reopen the Avast window, it will show the current percentage, but to update the value, you ahve to keep closing and opening it.
CPU: Intel Core i5-4200U 1.60GHz - 2.30GHz
RAM: 8GB
GPU: Nvidia GT740M - 2GB
OS: Windows 10 Education (64 Bits - 16299.192) and Ubuntu 16.04 LTS
Security software: Avast Premier (17.9.2322), MBAM (free), ESET Online Scanner (on-demand)