Dear customer support,
I'm having trouble canceling my auto renewal, I received an email recently that said you guys were going to bill me for another year of AVAST. I don't want this. I don't want this. I attempted to follow the steps from your online frequently asked questions and I went to the email and click the link that says manage your auto renewal subscription. But when I went there there was no place to click that said stop auto renewal. When looking at that page it appeared that maybe it was already canceled, but it's confusing because in my bank statements it shows there's a pending charge from your company. So I need your help for you to manually go in in your system and cancel me in every way shape and form from your records .
