Author Topic: [BUG] allow bluescreen after by update ui  (Read 1443 times)

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[BUG] allow bluescreen after by update ui
« on: February 11, 2017, 05:26:52 AM »
now i remove the aswStm.sys and aswVmm.sys(i'm not sure) then no error but keybord can't used,
and i uninstall the avast then all ok.
the windows bluescreen dmp:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffcd0c4aa93028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000001001136, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.14393.693 (rs1_release.161220-1747)

SYSTEM_SKU:  Not Applicable                 

SYSTEM_VERSION:  Not Applicable                 

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  4.6.5

BIOS_DATE:  11/13/2013

BASEBOARD_MANUFACTURER:  Notebook

BASEBOARD_PRODUCT:  W35xSTQ_370ST             

BASEBOARD_VERSION:  Not Applicable                 

DUMP_TYPE:  2

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_P1: 0

BUGCHECK_P2: ffffcd0c4aa93028

BUGCHECK_P3: fe000000

BUGCHECK_P4: 1001136

BUGCHECK_STR:  0x124_GenuineIntel

CPU_COUNT: 8

CPU_MHZ: 95a

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 1E'00000000 (cache) 1E'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  UPService.exe

CURRENT_IRQL:  f

ANALYSIS_SESSION_TIME:  02-11-2017 12:21:32.0504

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT: 
ffff8001`e698e6f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  81a83ae0317433a47fcc36991983df3b6e638b71

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  6e16edd8c7dd677734fdbcd2397a2e35e9fae964

THREAD_SHA1_HASH_MOD:  76cd06466d098060a9eb26e5fd2a25cb1f3fe0a3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE

PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_CACHE

TARGET_TIME:  2017-02-10T16:20:04.000Z

OSBUILD:  14393

OSSERVICEPACK:  693

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2016-12-21 14:50:57

BUILDDATESTAMP_STR:  161220-1747

BUILDLAB_STR:  rs1_release

BUILDOSVER_STR:  10.0.14393.693

ANALYSIS_SESSION_ELAPSED_TIME: 476

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_cache

FAILURE_ID_HASH:  {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}

Followup:     MachineOwner

Offline Eddy

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Re: [BUG] allow bluescreen after by update ui
« Reply #1 on: February 11, 2017, 10:12:28 AM »
If you have Comodo installed, remove it.
If you have hardware virtualization enabled, disable it.

Perform a clean installation of the latest avast version after doing the above.