Am I going to have to delete all my saved passwords in order to get back into my passwords? Sounds like a sick joke. Your software on my computer holds the only copies of original essential passwords. I say original passwords because starting Day II, I've been locked out of them and haven't been able to add new ones. Furthermore, you only saved my passwords on my default browser. I have other browsers which I can't use to go anywhere that is password protected. I have a terrible memory and don't remember if I was obliged to use a master password or if it was optional. If I chose that option myself, I was a damn fool, considering my bad memory, which is why I got your password protection to begin with. Not only is my memory getting worse but passwords that websites will accept are getting more complicated. My account is not synchronized. Is there anything you can do from your end or walk me through on my end to save my passwords? The choice between deleting my passwords (and starting all over at every website with an even more complicated and forgettable password) and accepting the status quo are equally dismal. Your customers are allowed to be stupid and forgetful. That's why we hired you to remember and the fact that you haven't come up with a solution says a lot about your own wisdom. Or have you? Can you offer me a way out? Even if I do get them back, will you force me to come up with another master password or will that be optional? If I'm willing to take the risk inherent in not using a master password, why can't you let me? Frankly, if I were rating your password protection, I'd give it zero stars out of 5. It's been a nightmare. I've had it for almost a year (I think) and been locked out since day two. Every new password I can't add compounds the misery. At least you should warn Not recommended for people with bad memories even though the whole concept of storing passwords implies poor memories.
