Avast not fair

[REDACTED]

Hi there.
After being client of Avast for more than 10 years, (Internet security, 2 years, 3 PCs I'm asking to pay the full price for my renewal.
I give up. 
Good bye Avast.

[Eddy]

Just because you are a long time user, it doesn't mean you are entitled for a discount or something.

[Rednose]

Hi fred1234567, welcome to the forum

Could you please submit a Ticket https://support.avast.com/support/tickets/new?form=2
Than post your Ticket ID here.

I am no Avast empoyee, but I can try to get you a better deal.

Greetz, Red.

[Pondus]

Just because you are a long time user, it doesn't mean you are entitled for a discount or something.

No but it would be a good deal so that paying customers stay with avast .... or not?

[DavidR]

As far I'm aware there used to be a renewal discount if you renewed from the avastUI.

Where did this renewal occur, was it from:
1. the auto renewal function.
2. renewal from the avastUI.
3. renewed from the avast.com site.