Author Topic: cleanup activate  (Read 3667 times)

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cleanup activate
« on: February 15, 2017, 07:47:59 AM »
 I inserted my license code several times, then the code can't be used again, so i applied a license file , but when i insert my license it said no available license in it. what should i do? (无法插入许可证文件  许可证文件中没有任何有效许可证)

Offline Asyn

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Re: cleanup activate
« Reply #1 on: February 15, 2017, 07:52:56 AM »
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 95.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline judi.tucker

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Re: cleanup activate
« Reply #2 on: February 20, 2017, 03:25:08 AM »
Contact support: https://support.avast.com/support/tickets/new

I also activated the PC Clean up, I have the receipt that I paid for it from Digital River, but I keep getting a splash screen saying "confirm and finish the purchase to get your discounts' when I click on the link it takes me to the next stage of filling in my details and then requests payment again.

I find it impossible to 'talk' to Avast, unless I ring them, before I do is anyone else having this issue?

Judi

Offline Kevin432

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Re: cleanup activate
« Reply #3 on: March 02, 2017, 06:44:54 PM »
Hello

I purchased a years subscription to Clean Up but I have been unable to activate despite an automated email from Avast showing me a couple of procedures. It is now asking me to take out a 2 year subscription and so I have asked for a refund.

Offline saiia.joseph

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Re: cleanup activate
« Reply #4 on: March 14, 2017, 06:55:45 PM »
Why aren't there easy to follow instructions to activate the cleanup program.  I have the license and cannot activate cleanup.

Saiia.joseph@gmail.com

Offline Asyn

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Re: cleanup activate
« Reply #5 on: March 15, 2017, 04:20:30 AM »
Why aren't there easy to follow instructions to activate the cleanup program.  I have the license and cannot activate cleanup.
-> https://www.avast.com/faq.php?article=AVKB205
-> https://www.avast.com/faq.php?article=AVKB222
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 95.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0