Author Topic: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".  (Read 5057 times)

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Offline phil.m

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #15 on: February 26, 2017, 07:19:21 AM »
Hi
It is the same for me : Win 10 + Avast 17 (install after Avast clear) = BSOD "WHEA_UNCORRECTABLE_ERROR"
If I uninstall Avast everything wotks well.
Definitively an Avast BUG.
Eveything was working well with Avast 16

Offline pk

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #16 on: February 26, 2017, 03:23:57 PM »
can you please compress \windows\memory.dmp (e.g. 7z archiver) and upload this dump somewhere? (Avast ftp: https://www.avast.com/faq.php?article=AVKB160)
thanks

Offline phil.m

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #17 on: February 26, 2017, 07:15:32 PM »
upload started : MEMORY_Dump.zip (estimated upload duration 1h)

Thanks

Offline Spec8472

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #18 on: February 27, 2017, 09:51:27 AM »
Hi, I can see unloaded Bluestack hypervisor from dump, is the bug somehow connected to Bluestack emulator execution?

upload started : MEMORY_Dump.zip (estimated upload duration 1h)

Thanks

Offline Zkitzo

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #19 on: March 13, 2017, 12:23:41 PM »
Yes this could be, I had BlueStacks also installed, but I don't use it anymore and uninstalled it, I'm using MEmu to Emulate Android now, much better. Maybe I will try to install Avast later but I have other things to do now first.

I will post back if Avast install alright now.

Offline b60

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #20 on: March 13, 2017, 07:00:44 PM »
I get a black screen on boot-up (resolved by a restart). Apparently this has come up in the past and was solved by putting   C:\Windows\explorer.exe and

  C:\Windows\ImmersiveControlPanel\SystemSettings.exe in the Behavior Shield exclusions. I tried this, but no success.

Offline b60

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Re: BSOD after updating. "HWEA_UNCORRECTABLE_ERROR".
« Reply #21 on: March 14, 2017, 11:00:22 PM »
I finally got a message from Avast Customer Care about black screen on boot-up, blocked Windows applications and IE, etc. They suggested trying Setting>Components> uninstall the Behavior Shield, then reinstall. I tried it with no success, but maybe it will work for someone else.