Author Topic: Updated avast, no more boot scan results/logs  (Read 20700 times)

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Offline kel1

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Re: Updated avast, no more boot scan results/logs
« Reply #15 on: March 13, 2018, 11:38:13 AM »
Hello,
Just updated Avast Free to version:18.2.2328/definition version 180313-0.
Running Windows 7 64 bit.
NOTE: these are just regular scans, not boot scans.
I have run several scans, but can not locate any scan logs.
I have looked on the scan page  and looked under the Scan history button in the upper right hand corner.
The pop up window shows no scan logs.


In a note below C: drive locations are mentioned
(C:\ProgramData\AVAST Software\Avast\log\aswBoot.log also C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt
)

 BUT these folders do not exist on my PC.

Am I looking in the wrong places?
Can anyone help ?
Thanks!
Did the location change?
« Last Edit: March 13, 2018, 12:00:29 PM by kel1 »

Offline DavidR

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Re: Updated avast, no more boot scan results/logs
« Reply #16 on: March 13, 2018, 12:44:57 PM »
@  kel1
The location hasn't changed for on-demand scans, C:\ProgramData\AVAST Software\Avast\report folder.  The exception being for the boot time scan which is in the log sub-folder.

If there are no on-demand scan files in there I suggest that you confirm your are generating them in the avast various scan settings screens (Report File - Generate report file). 
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Offline kel1

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Re: Updated avast, no more boot scan results/logs
« Reply #17 on: March 13, 2018, 01:23:30 PM »
Thank you for your comments.
I made sure that all the (Report file - Generate Report file ) settings were turned on.
I was also able to locate C:\ProgramData\AVAST Software\Avast\report  (my fault , I had to make sure it was showing hidden files)

Now after running a scan:
1) the logs show up in the C:\ProgramData\AVAST Software\Avast\report

2) HOWEVER, they still do not display in the AVAST User Interface Scan Log page!

Oh well, at least I can hunt them down outside the UI.

Wonder if anyone else is having this issue?  Or is it just me?


Thanks again for your insight.  It is greatly appreciated.

Offline DavidR

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Re: Updated avast, no more boot scan results/logs
« Reply #18 on: March 13, 2018, 04:17:50 PM »
You're welcome.

You could try an avast repair.
Avast Repair - https://www.avast.com/faq.php?article=AVKB204
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline kel1

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Re: Updated avast, no more boot scan results/logs
« Reply #19 on: March 13, 2018, 04:57:23 PM »
Thanks...I just tried an AVAST Repair.
Unfortunately that did not change anything.
Still no information in the User Interface Scan Logs.

Guess if I ever need that information I will just have to look directly on the C: drive.


Offline bob3160

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Re: Updated avast, no more boot scan results/logs
« Reply #20 on: March 13, 2018, 05:00:10 PM »
Thank you for your comments.
I made sure that all the (Report file - Generate Report file ) settings were turned on.
I was also able to locate C:\ProgramData\AVAST Software\Avast\report  (my fault , I had to make sure it was showing hidden files)

Now after running a scan:
1) the logs show up in the C:\ProgramData\AVAST Software\Avast\report

2) HOWEVER, they still do not display in the AVAST User Interface Scan Log page!

Oh well, at least I can hunt them down outside the UI.

Wonder if anyone else is having this issue?  Or is it just me?


Thanks again for your insight.  It is greatly appreciated.
One of the reasons I put this tutorial together some time ago. :)
https://youtu.be/ntW8zGicUfk


Many more tutorials here:
https://forum.avast.com/index.php?topic=93544.msg744529#msg744529
« Last Edit: March 13, 2018, 05:02:37 PM by bob3160 »
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Offline kel1

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Re: Updated avast, no more boot scan results/logs
« Reply #21 on: March 13, 2018, 05:19:41 PM »
Thanks for all your help!

Also, Thank you for all the tutorials...very helpful!

Offline bob3160

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Re: Updated avast, no more boot scan results/logs
« Reply #22 on: March 13, 2018, 05:24:23 PM »
You're welcome. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline jquartic

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Re: Updated avast, no more boot scan results/logs
« Reply #23 on: July 11, 2018, 09:15:56 AM »
Hi all...

I posted sometime back (as have many others) about the fact that boot time scan logs are no longer showing up in the UI Scan History. Does anyone have any idea why this is not being addressed??? While these logs can be found manually, I'm assuming that many people who are running Avast and boot scans are not aware of this, and are perplexed as to why boot time scans (which are in fact scans) are not showing up in the UI Scan History (which is supposed to be the history of scans).

If this removal of boot time scan logs from the UI Scan History is intentional, hopefully someone from Avast can put this to bed once and for all.

JQ

Offline kristos747

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Re: Updated avast, no more boot scan results/logs
« Reply #24 on: July 23, 2018, 01:47:08 AM »
jquartic I have the exact same issue, cannot access bootlog because it does not exist.
I only want to know what this latest update found in my Boot because it reduced my startup time substantially (DOWN TO 24SECONDS)
I'm curious to know if I was some sort of bot before!

Offline contact.axyse

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Re: Updated avast, no more boot scan results/logs
« Reply #25 on: December 28, 2018, 01:02:56 AM »
I have been using avast for probably 15 years and over the years I think the program has gotten worse. Why do we have to open 20 folders to view logs stored in different places. There should be a simple easy to view place in the gui to view all logs. There should be a panel dedicated to virus scan reports like most virus shields. It is very annoying. Doesn't any one else feel that they should not have to google it to remember where to view the logs? I know where they are at but it is not very intuitive to a new user who absolutely has to google it.

PS your verification method is ridiculous too. You cannot even read the letters and it appears to be cap sensitive so that the audio does not help much either.

Offline Asyn

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Re: Updated avast, no more boot scan results/logs
« Reply #26 on: December 28, 2018, 06:20:38 AM »
PS your verification method is ridiculous too. You cannot even read the letters and it appears to be cap sensitive so that the audio does not help much either.
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Offline bob3160

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Re: Updated avast, no more boot scan results/logs
« Reply #27 on: December 28, 2018, 02:58:21 PM »
This may help:
https://youtu.be/ntW8zGicUfk

You may also want to create a shortcut to the following folder:
C:\ProgramData\AVAST Software\Avast\log
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq