Author Topic: video and images are blacked out  (Read 27639 times)

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video and images are blacked out
« on: February 20, 2017, 10:13:38 AM »
Since installing Clean-Up, I am unable to view videos or images.  sites such as YouTube, FaceBook and Google Earth will flash the first 1 -2 seconds of the clip or of the image, and then it is blacked out.  Audio still runs ok.
Am I alone in this issue.  I've tried going thru settings and checking for changes there, both on the site and my computer.  Don't know what else to try.

Offline Asyn

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Re: video and images are blacked out
« Reply #1 on: February 20, 2017, 10:19:52 AM »
Which browser..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: video and images are blacked out
« Reply #2 on: February 20, 2017, 11:53:12 AM »
If you using the SafeZone Browser, you need to update it.
The problem is already solved in the latest version.

Offline Asyn

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Re: video and images are blacked out
« Reply #3 on: February 20, 2017, 12:36:49 PM »
If you using the SafeZone Browser, you need to update it.
The problem is already solved in the latest version.
Yep, it sounds like the recent problems with SZB.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0