« previous next »
Pages: [1]   Go Down

Author Topic: Why am I still getting this?  (Read 2281 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Why am I still getting this?
« on: February 21, 2017, 03:10:57 AM »
Hi, guys,
    I just upgraded from the free version to Avast Cleanup. But I am still getting the message asking me to register(buy)? I've followed the instructions: insert to code....etc.  Should I remove the free version and reinstall it? Can anyone help? Thanks.

Rgds,
iemortal
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Why am I still getting this?
« Reply #1 on: February 21, 2017, 03:45:04 AM »
Try to use the license file instead of the activation code.

You can download it through your avast account.
Logged

REDACTED

  • Guest
Re: Why am I still getting this?
« Reply #2 on: February 21, 2017, 08:06:24 AM »
Thanks for the kind reply. I know what seems to be the problem now. My license is only good for Avast Cleanup, not Anti-virus. So, I have to buy Anti-virus, too, right?
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Why am I still getting this?
« Reply #3 on: February 21, 2017, 08:12:50 AM »
Quote from: iemortal on February 21, 2017, 08:06:24 AM
Thanks for the kind reply. I know what seems to be the problem now. My license is only good for Avast Cleanup, not Anti-virus. So, I have to buy Anti-virus, too, right?
Yes. Or you can use the free version.
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
Pages: [1]   Go Up
« previous next »