Author Topic: Cannot insert my license  (Read 2054 times)

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Offline adrian.ambrose

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Cannot insert my license
« on: February 21, 2017, 10:58:13 AM »
1. It says "I have no internet connection" which I do
2. When I log into my Avast account it shows I have the subscription
on auto-renew valid until 31st March 2017.
3. I've tried resending.. haven't got it yet. I've also tried downloading and
re-inserting.
4. Gives me an "unable to insert license file" error.

W...........T..............F

If this keeps up I will just cancel everything and switch to Kasperski - I never had any issues with them

Offline adrian.ambrose

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Re: Cannot insert my license
« Reply #1 on: February 21, 2017, 03:24:26 PM »
Over 30 views and not one reply. This is awesome. This is so helpful. My favorite is paying for products that don't work. Oh and did I mention sending off a support ticket like sending a note in a bottle and hoping someone will get it :)

Offline Eddy

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Re: Cannot insert my license
« Reply #2 on: February 21, 2017, 04:11:56 PM »
30 views doesn't mean anything as there are over 1 million users registered and compared to that there is not even a handful of helpers.
Just have some patience and wait for avast to handle your ticket.