Author Topic: [FIXED] [VBS: Malware Gen] False positives Vir. def: 170221-1 22.2.2017 0:08:41  (Read 155657 times)

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Offline clira

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Still happening on 170223-0......unless Amazon is harboring malware :-)  Getting it on other sites as well.

Offline bob3160

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Strange, I'm not getting any notification when I go to Amazon via Chrome.
« Last Edit: February 23, 2017, 09:41:38 PM by bob3160 »
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Offline clira

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Strange, I'm not getting any notification when I go to Amazon via Chrome.


Out of curiosity, please try going to your cart, then beginning the checkout process to see what happens.  My false positives are there.  I don't get anything on their home page either.

Offline bob3160

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No problem going to the checkout page but, I don't have anything in my cart. :)
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Avast never notified me of their problem which became my problem. I trusted Avast. I sent an email to the CEO of Amazon yesterday. I received a reply today telling me that their IT team was able to confirm this was a technical issue with Avast that is creating the false messaging for Amazon and various other websites. I should have been notified by Avast that there was a problem. The fact that I, and no one else was notified speaks for itself. Avast has gotten so big that they don't care about their customers.

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Still happening on 170223-0......unless Amazon is harboring malware :-)  Getting it on other sites as well.

Avast tech support instructed me to:

We request you to update Avast manually and restart your computer.

Open Avast interface--> click on settings--> select update and perform manual update.

After performing Avast update, the popup will not come again.

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Re: [VBS: Malware Gen] False positives Vir. def: 170221-1 22.2.2017 0:08:41
« Reply #306 on: February 24, 2017, 12:14:49 AM »
I have the same problem, twice every day avast scans (full system) my laptop, a few hours later, it said I had no malware, then I got a report saying this.
I updated avast manually:

Offline bob3160

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This should answer your question:
https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/
My question is why are you running so many scans ???
Once your files have been checked, and your system is clean, let Avast do it's job.
It checks everything new, changed added accessed, etc.  Doing scans is only duplication of what's already
going on in the background.
Your system, your decision. :)
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Offline clira

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I manually updated to 170224-0, restarted my computer, and I am *still* having the problem.  While that in itself is just an annoyance, the larger issue is that I am reluctant to do any sort of scan.  I don't want a bunch of false positives that cause problems.  This has really left a bad taste in my mouth for Avast, and I will likely be looking elsewhere at renewal time, if not sooner.

Offline bob3160

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I manually updated to 170224-0, restarted my computer, and I am *still* having the problem.  While that in itself is just an annoyance, the larger issue is that I am reluctant to do any sort of scan.  I don't want a bunch of false positives that cause problems.  This has really left a bad taste in my mouth for Avast, and I will likely be looking elsewhere at renewal time, if not sooner.
What problem ???
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Offline clira

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The problem I posted earlier, with screen clips- the Avast pop-up that warns of a VB malware detection on various Amazon pages.  I think it happens on a number of pages due to prefetching.

Offline bob3160

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The problem I posted earlier, with screen clips- the Avast pop-up that warns of a VB malware detection on various Amazon pages.  I think it happens on a number of pages due to prefetching.
Try clearing out your browser data. You can't blame Avast because your browser still reverts to old, outdated,
and saved data. :)
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Is there a log that lists all files deleted during boot scan?

C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt
Depending on your OS this may be in a windows hidden folder so you may need to change the windows explorer view options to view hidden files/folders.

I forgot I had set a boot scan and was distracted when I booted up the next morning.   When I saw so many files of different types being deleted, I tried to abort the process but couldn't, so forced the computer to shut down. When it was able to start up by some miracle, I did a system restore to a few days prior.   

Other than a random freeze on this computer that has been flawlessly working for 6 years, things seem by and large OK, though that strange behavior doesn't give me much confidence.

My main concern is missing personal files that may have been deleted. I looked for the log file you mentioned and it isn't present, maybe due to the fact that I did a system restore?   I already have hidden files visible and I system search for it turns up nothing.   Have I lost all ways to determine if and which personal files were lost?

(I know that files were affected that are not in the virus chest because I saw them during the boot scan. When I saw trusted files that hadn't been installed being deleted, that is when I shut things down. However, I don't see any related files listed in the virus chest).

Does anyone have any suggestions on how to determine if I've lost personal files or did I shoot myself in the foot when I manually stopped the boot scan? That log file for boot scan activity doesn't seem to be present (Or hidden).

Offline clira

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The problem I posted earlier, with screen clips- the Avast pop-up that warns of a VB malware detection on various Amazon pages.  I think it happens on a number of pages due to prefetching.
Try clearing out your browser data. You can't blame Avast because your browser still reverts to old, outdated,
and saved data. :)

I did it that even though logically, it should not matter....unless the old website did actuallt did have malware, but the new data didn't.  The provlem is with Avast.

Offline bob3160

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The problem I posted earlier, with screen clips- the Avast pop-up that warns of a VB malware detection on various Amazon pages.  I think it happens on a number of pages due to prefetching.
Try clearing out your browser data. You can't blame Avast because your browser still reverts to old, outdated,
and saved data. :)

I did it that even though logically, it should not matter....unless the old website did actuallt did have malware, but the new data didn't.  The provlem is with Avast.
You are correct, the original problem was Avast. Once they fixed the problem, it was no longer their foult if you are looking at old websites.
That's why you need to clean out old outdated stuff. One of the reasons why CCleaner is as popular as it is. :)
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