Author Topic: Emptyng the Virus Chest on free Avast anti virus  (Read 1220 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Emptyng the Virus Chest on free Avast anti virus
« on: February 22, 2017, 09:26:36 PM »
I have a notification of a VBS:Malware-gen in my Virus Chest.  The location is  /private/var/7g/gmv... on so on ending in ISCacheTOC-

When i click the tick box on the lefthand to select this item and then click the X delete link I get a pop up box asking "Restore selected items? YES OR NO"   but nothing asking if I want to delete it.  How can I remove this file
« Last Edit: February 22, 2017, 09:28:57 PM by Rishton »

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88898
  • No support PMs thanks
Re: Emptyng the Virus Chest on free Avast anti virus
« Reply #1 on: February 22, 2017, 10:02:22 PM »
Deletion is never a good early option, you have no more left.

Files in the chest are:
1.  encrypted.
2.  the file name is also changed.
3.  they can't be accessed from outside of the chest.

When in the chest they can do no harm.

You may well have seen topics relating to the VBS:Malware-gen false positive in the forums. If this is indeed a false positive then you don't want to delete it. Ensure you have the latest virus definitions, if necessary do a manual virus definitions update. Then you can right click on that file from within the chest and select Restore. That should send it back to its original location and hopefully this should no longer be detected if you have updated the virus definitions.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security