Author Topic: question  (Read 3585 times)

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qaz79

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question
« on: March 08, 2006, 08:02:15 AM »
what should i do if after i scan my computer and that there are some thing's that are corrupted and file's not specified and say's archive is password protected and cannot be moved to the virus cheat?
« Last Edit: March 08, 2006, 08:06:07 AM by qaz79 »

Offline Lisandro

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Re: question
« Reply #1 on: March 08, 2006, 02:23:37 PM »
There are a lot of reasons for CLEAN and legit files are being reported as password protected or, if they're in use, can't be moved to Chest. If you search the board you'll find a lot of David's explanations about that. Use the keyword "password protected" to search.

Corrupted files? Well, maybe some problem with the unpacker engine, maybe not...
Better will be ask for specific file names at a specific path...
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Offline DavidR

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Re: question
« Reply #2 on: March 08, 2006, 03:47:57 PM »
Many programs (usually security based ones) password protect their files for legitimate reasons such as AdAware and Spybot Search & Destroy, there are others (and avast doesn't know the password or have any way of using it even if it did know it).

When you run scans with the above programs and you delete harmful entries that they detect, a copy is kept (in quarantine/restore/backup) in case you need to reverse what you did. These are usually password protected, you should do some housekeeping and delete old backup/recovery/quarantine entries (older than two weeks or so), this will reduce the numbers of files that can't be scanned.

By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.

As Tech mentions a few examples of common paths and filenames should indicate the program involved and perhaps the reason too.
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qaz79

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Re: question
« Reply #3 on: March 09, 2006, 04:38:31 AM »
i'm asking because i saw some when i was scanning and don't know what to do with the one's that i did move to the virus chest. what should i do with the file's in there?

Offline Lisandro

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Re: question
« Reply #4 on: March 09, 2006, 02:35:04 PM »
i'm asking because i saw some when i was scanning and don't know what to do with the one's that i did move to the virus chest. what should i do with the file's in there?

Again the same answer:
Better will be ask for specific file names at a specific path...

Some files could stay in Chest, other could be deleted, other restored after being scanned, etc.
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