Author Topic: Full scan not starting  (Read 1873 times)

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Full scan not starting
« on: February 22, 2017, 06:31:07 PM »
I have installed AVAST 2017. But when trying to set a full computer scan, it never starts scanning and it goes on showing 0%.

Offline Eddy

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Re: Full scan not starting
« Reply #1 on: February 22, 2017, 08:11:48 PM »
It does scan, but the indication is wrong.
The problem is already known and avast is already working on a solution.

Offline anthoniusii

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Re: Full scan not starting
« Reply #2 on: February 23, 2017, 01:26:58 PM »
No it doesn't. It remains in 0% both in UI and in the tasks bar and also in the results (scanned files). Also when i press the button of indicator in the W7 low bar i have a graphics card freeze! Every time i press it.
EDIT: In the early days of the new version we had this:

Now both bars remain in 0%
Nothing moves!
If i press the pop up window "details" bar the scan seams to start over again and again but always remain in 0%.
« Last Edit: February 23, 2017, 01:30:40 PM by anthoniusii »

Offline Alikhan

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Re: Full scan not starting
« Reply #3 on: February 23, 2017, 03:55:45 PM »
Yes, this is known and will be addressed in a future version.
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Offline chris..

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Re: Full scan not starting
« Reply #4 on: February 23, 2017, 05:51:39 PM »
As said by Eddy , it does (for me) ... but have to be patient.

1% comes only after 15 minutes , after it progress faster.

on the other side , not sure the indication is wrong because no files seems to be analysed by waiting the first 1/4 hour
« Last Edit: February 23, 2017, 05:57:36 PM by chris05 »