Author Topic: I requested a refund nearly 10 days ago and have had no reply  (Read 1718 times)

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Offline Fenix4

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I requested a refund nearly 10 days ago and have had no reply
« on: February 24, 2017, 11:25:16 AM »
My ticket ID number is #716855

Offline Eddy

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Re: I requested a refund nearly 10 days ago and have had no reply
« Reply #1 on: February 24, 2017, 11:28:11 AM »
Just have some patience.
Normally avast is handling tickets in 1-5 business days, but currently it is really busy at the support department so it can take a bit longer.

Offline DavidR

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Re: I requested a refund nearly 10 days ago and have had no reply
« Reply #2 on: February 24, 2017, 11:32:51 AM »
I have reported it to try and draw attention to it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Fenix4

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Re: I requested a refund nearly 10 days ago and have had no reply
« Reply #3 on: February 24, 2017, 02:02:21 PM »
I have reported it to try and draw attention to it.
Alright thanks!