Author Topic: Account login issues  (Read 2109 times)

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Account login issues
« on: September 08, 2016, 03:39:09 PM »
I can log into my account on the Avast website without any problems. However, when I try to use the same email address/password in Avast Internet Security, I get told that the email address or password is not correct. What am I doing wrong?

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  • Guest
Re: Account login issues
« Reply #1 on: September 11, 2016, 08:17:20 PM »
You're not the only one.  Updating/changing my password did not help.
 :(

Offline Rednose

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Re: Account login issues
« Reply #2 on: September 11, 2016, 10:36:27 PM »
Hi guys, welcome to the forum :)

How strange it maybe sounds, try a repair of Avast :

1) Start - Control Panel - Add/Remove Programs - Avast - Change.
2) Repair.
3) Follow the instructions.
4) Reboot.

Greetz, Red.
OS: Win 10 / iOS 17 / Debian 12 / Tails 5
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with Threat Protection ( Lite )

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Re: Account login issues
« Reply #3 on: February 23, 2017, 02:04:26 AM »
Rednose:
Repair requires I enter my password, which it will not accept.  What now?  Thanks so much for your help.

Offline Eddy

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Re: Account login issues
« Reply #4 on: February 26, 2017, 06:28:50 PM »