Client 17.2 - not listening to File Shield Exclusions

[REDACTED]

((I'm using Avast free version v17.5.2303 with virus definitions 170814-4 on Windows 7 64-bit HP))

I'm trying to update a utility called DesktopOK  (http://www.softwareok.com/?seite=Freeware/DesktopOK) but it has been moved to the virus chest by Avast citing it as having IDP.Generic infection.
Now unfortunately using "Restore and add to Exclusions" does not work at all.  Not even Deleting it from the chest works. And adding it to file exclusion in the Settings department will do nothing either.

Another problem is with some homemade totally harmless batch files - situated in a few subfolders to my main DIY coded program - that Avast *after every program update* again and again suspect as menacing. And this in spite of having added them to the File exclusions list some months ago.

I don't know but maybe, maybe it's time to switch to Microsoft's own Defender solution....

[Manley]

Yeah, you can try to get help by submitting a file here, but if you change the file name or the file version changes or any number of other things, you have to submit again:  https://www.avast.com/false-positive-file-form.php

There is obviously something wrong with the Avast client as a whole or Behavior Shield or something.