Progress w/ unknwn error updtes if google DNS isnt cure?

[doughboy]

I've been around the block with the unknown error and not able to update the program (anti-virus files are ok). Google's DNS doesnt work for me, and using straight comcast connex doesnt work. Is there another setting on my laptop that avast is sniffing at that i could change/etc?

(i thought a fix was in the works)

[bigwilly_312000]

try open DNS - 208.67.222.222 - 208.67.220.220

[doughboy]

thanks for the tip tho my avast still has the same trouble and i'm stumped.

[bob3160]

thanks for the tip tho my avast still has the same trouble and i'm stumped.

Are you using the latest version of Avast https://forum.avast.com/index.php?topic=205786.0
What operating system

[doughboy]

hi bob,

my prgm is 17.4.2294 build17.4.3482.0   cant update the prgm to current builds

virus defs were updated a minute or two ago.

[bob3160]

If using an alternate DNS isn't working, I really don't know what else to try.
What OS

[doughboy]

I'm using W7.

[bob3160]

Have you tried a clean install

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

[bigwilly_312000]

open the command prompt and type ipconfig/flushdns try that and see if you can update.

[bob3160]

One of my favorite utilities:
https://forum.avast.com/index.php?topic=19387.msg1412926#msg1412926

[doughboy]

willy: i flush but it's still clogged. so i 

bob: will try the clean install and hope that the 'issue' was but a quirk with the old  install

(i do raather like that complete internet repair util)