Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast Passwords
»
Avast Passwords for Windows
»
How Ican restore My passwords and secure note after I formatted the same laptop.
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: How Ican restore My passwords and secure note after I formatted the same laptop. (Read 3816 times)
0 Members and 1 Guest are viewing this topic.
REDACTED
Guest
How Ican restore My passwords and secure note after I formatted the same laptop.
«
on:
March 03, 2017, 05:36:58 AM »
I have previously activated sync on my old windows installation and avast before doing a clean install.How should I retrieve all of my data back in which is plenty.Please help me.I feel sad right now,Setting this thing up are pain in the butter.
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31088
Watching (over?) you
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #1 on:
March 03, 2017, 10:17:56 AM »
Format the system, install Windows etc.
Install avast passwords and connect the device to your account.
And please use a normal font/size.
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #2 on:
March 03, 2017, 10:51:02 AM »
Ok Eddy.I have already done that but the password or secure notes won't show and I had to authorize from my older windows installation in which I've already formatted.From previous installation I use avast 2016 and have different UI but right now,I'm using avast 2017.
Logged
Tomáš Hellebrand
Avast team
Jr. Member
Posts: 75
Product owner of Avast Passwords
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #3 on:
March 03, 2017, 11:00:13 AM »
Hi JajaAvast,
in this case, you need to "self-authorize". Just follow those steps:
https://www.avast.com/faq.php?article=AVKB255#idt_04
Logged
Tomas Hellebrand
Product owner of Avast Passwords
REDACTED
Guest
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #4 on:
March 03, 2017, 11:15:24 AM »
I have tried this many time before but I don't receive any e-mail that has subject "Your Backup Identity" from avast which is make me more worry to have losing all of my account passwords and my important secure notes.
Logged
REDACTED
Guest
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #5 on:
March 03, 2017, 01:14:10 PM »
Or,Should I delete my existing device on my avast account which is has the same name "LaptopPC" to make it work again(But I afraid that it will also deleted passwords and secure note with my previous Windows installation) or download 2016 version of avast?.
Logged
REDACTED
Guest
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #6 on:
March 07, 2017, 07:45:01 AM »
I have the same problem .... and no one solved this for me ... such a bad support!.. i think i need to find another app to use.
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31088
Watching (over?) you
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #7 on:
March 07, 2017, 10:06:55 AM »
What is there to solve ?
Just follow the steps in the link Tomáš supplied.
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #8 on:
March 09, 2017, 06:27:59 AM »
I've already done it, Eddy.
...
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31088
Watching (over?) you
Re: How Ican restore My passwords and secure note after I formatted the same laptop.
«
Reply #9 on:
March 09, 2017, 10:56:35 AM »
If you didn't had synchronization enabled and you don't have the mail, the passwords are lost.
If you have either one, use it to place the passwords into the new installation.
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast Passwords
»
Avast Passwords for Windows
»
How Ican restore My passwords and secure note after I formatted the same laptop.