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Author Topic: Subscrition extension problem  (Read 1751 times)

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Offline Dr Zyklon

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Subscrition extension problem
« on: March 06, 2017, 03:12:22 AM »
I just bought a 2 year extension for my subscription to IS which was due to expire in a month. My subscription now ends 2 years from today so I've lost a month. How can I get it back?
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Offline Rednose

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Re: Subscrition extension problem
« Reply #1 on: March 06, 2017, 03:23:17 AM »
Hi Dr Zyklon, welcome to the forum :)

Could you please submit a Ticket https://support.avast.com/support/tickets/new?form=2
Than post your Ticket ID here, and we will put it forward.

Greetz, Red.
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Offline Dr Zyklon

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Re: Subscrition extension problem
« Reply #2 on: March 06, 2017, 03:47:07 AM »
My ticket ID is 738054

Thanks
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Offline Rednose

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Re: Subscrition extension problem
« Reply #3 on: March 06, 2017, 03:57:25 AM »
I have put this forward to Moroni from Avast.

Greetz, Red.
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Offline Dr Zyklon

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Re: Subscrition extension problem
« Reply #4 on: March 06, 2017, 04:34:36 AM »
Thanks Red
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Offline Eddy

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Re: Subscrition extension problem
« Reply #5 on: March 06, 2017, 09:36:41 AM »
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Offline Dr Zyklon

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Re: Subscrition extension problem
« Reply #6 on: March 06, 2017, 04:30:24 PM »
I received an updated licence a few minutes ago and everything's fine.

Thanks Red and Eddy
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