Author Topic: Windows XP and Excel 2007 issue with tmp files  (Read 8782 times)

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roberts.skudritis@elvi.lv

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Windows XP and Excel 2007 issue with tmp files
« on: March 06, 2017, 10:44:55 AM »
Hello!

After newest Avast update we ha an issue with Windows XP and Excel 2007 tmp files. After every changes, excel creates tmp file in working directory not int temp.

What could be the possible solution for this problem?

Offline Eddy

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #1 on: March 06, 2017, 10:49:12 AM »
What exact business version of avast are you using ?

info@it-ckrause.de

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #2 on: March 06, 2017, 10:56:16 AM »
Same Problem here with XP and newest Avast Business Security
File is write protected until reboot or logoff

Offline Eddy

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #3 on: March 06, 2017, 11:08:13 AM »
The problem is known and avast need to fix it.

On a note:
One should not use XP in a business environment.
It is a security risk.
As example, it only supports SHA1 hashes and more and more secure servers are abandoning it.

roberts.skudritis@elvi.lv

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #4 on: March 06, 2017, 11:17:35 AM »
Thanks for such fast response.

We are using 17.2.2517, build 17.2.3419.0, virus definition version 170306-0.

it@tripower.com.sg

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #5 on: March 07, 2017, 02:22:17 AM »
Some business had to use Windows XP, because of legacy application, not every SME are rich enough to have budget to upgrade the application and don't forget some of the application creator are no longer around, that why Avast still support Windows XP.

Offline Eddy

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #6 on: March 07, 2017, 02:30:29 AM »
No, that is not the reason why avast still supports it.
Besides that, avast is not fully supporting XP for about 2 years.

vladan.vukmanovic@ikarbus.rs

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #7 on: March 07, 2017, 01:12:30 PM »
I have the same problem, on machines with Windows XP SP3 and Avast for Business 17.2.2517 word, exel and pdf files saved or copied on network share cant be open by users. I need to reboot pc or unlock files on server. When i disable avast system shield before saving files everything is working fine.




Offline Eddy

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #8 on: March 07, 2017, 01:16:42 PM »
The issue is known and avast need to come up with a fix.

info@it-ckrause.de

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #9 on: March 15, 2017, 01:14:00 PM »
Problems are still here with XP SP3 and Excel Files (Tmp, locked)
Microupdate to .59 doesn´t fix this ....

Same issue with the Pro Version of AVAST ....
« Last Edit: March 15, 2017, 01:33:21 PM by Christian257 »

Offline Manley

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #10 on: March 15, 2017, 05:37:00 PM »
I have a client with an even NEWER micro update. I think it ended in .61 or .62 or something like that. Have no idea what it is for.

info@it-ckrause.de

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #11 on: March 16, 2017, 11:52:55 AM »
I have installed .61, same Issue with Excel and XP

Offline Asyn

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #12 on: March 16, 2017, 11:55:46 AM »
I have installed .61, same Issue with Excel and XP
Contact business support: https://support.business.avast.com/hc/en-us/requests/new
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

mcs@gdtest.it

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #13 on: March 24, 2017, 12:48:04 PM »
Same problem with version 17.2.3419.64
XP SP3 with Office 2003 and Avast Business

All worked fine until the last Avast software update in the past days.
Now I need to reboot to unlock files.

Is there a release plan to solve the issue ?

Offline Asyn

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Re: Windows XP and Excel 2007 issue with tmp files
« Reply #14 on: March 24, 2017, 01:20:48 PM »
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0