Author Topic: File Shield causes "connection was reset" error  (Read 2785 times)

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File Shield causes "connection was reset" error
« on: March 07, 2017, 05:15:00 PM »
Running Windows 10, Avast Pro Antivirus. Recently I'm getting "connection was reset" errors on many websites, such as msn.com If I shut off File Shield, the problem goes away. Any ideas?
Thanks,
Tom

Offline Eddy

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Re: File Shield causes "connection was reset" error
« Reply #1 on: March 07, 2017, 05:19:48 PM »
Are you sure it is the file-shield and not the webshield ?

Offline DavidR

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Re: File Shield causes "connection was reset" error
« Reply #2 on: March 07, 2017, 05:19:57 PM »
The man.com appears to be down according to firefox.

Another point, I find it strange that this has anything to do with the file system shield as that is normally local on-access scans that it carries out. The web shield should be the only shield with direct contact with web browsing.
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Re: File Shield causes "connection was reset" error
« Reply #3 on: March 07, 2017, 05:24:49 PM »
@DavidR  msn.com/en-gb is working here ... with chrome and no avast AV




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Re: File Shield causes "connection was reset" error
« Reply #4 on: March 07, 2017, 05:27:53 PM »

No problem here using the latest free version of Avast.
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Re: File Shield causes "connection was reset" error
« Reply #5 on: March 07, 2017, 05:28:49 PM »
Update. I've had this problem for a few days now, and all of a sudden it seems to be working fine. Maybe turning the shields off and then on reset something. Odd.
Tom

Offline Eddy

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Re: File Shield causes "connection was reset" error
« Reply #6 on: March 07, 2017, 05:40:58 PM »
http://www.msn.com/nl-nl/

Is working in all my browsers.

Offline DavidR

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Re: File Shield causes "connection was reset" error
« Reply #7 on: March 07, 2017, 06:39:17 PM »
@DavidR  msn.com/en-gb is working here ... with chrome and no avast AV

Yes it is working now for me.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security