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is anyone having difficulty with avast data shredder?

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REDACTED:
Only recently i have found it impossible to shred data with Avast Data shredder. Either through right click shortcut or using the programmes file tree approach. simply comes up with an error log and the file destination line.
Checked my account to find all my licenses are in order.
Should one uninstall and reinstall the entirety of the suit i have or just try uninstalling the the data shredder utility on its own??

Eddy:
What is the error ?
What file/path does it mention ?

REDACTED:
it just come up with:

Operation Failed
error log c:programData\AVAST software\Avast\log\shredder.log

Eddy:
And what is in the log file about the problem ?

REDACTED:
I am having the same issue, after attempting to shred old deleted files.  It states data shredder operation failed and shows a link for the log and after I click on the log file to view its contents it doesn't load, just shows a white blank window with no information.  So then I go to the actual folder location in my C:drive and find the file but it doesn't open because it says it cannot be accessed because another process is currently using that file... Help would be much appreciated

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