The Avast support reply did not last long at all (less than 2 minutes !) :
"
We’re sorry, but we can’t seem to find a record of your license in our system.
If you use Avast Free Antivirus, please visit the FAQ section of our website or the Avast community forum.
If you use one of our premium products and believe you've received this message in error, please reply directly to this email advising us of your order ID or the email address you used to make the purchase. If you do not remember your order ID or which email address you used, please provide your full name and the postal address you entered when purchasing Avast.
We look forward to hearing from you.
Best regards,
The Avast Support Team
"
And I have just replied to this email with :
"
Hello "Avast Support Team",
As far as I know, the my.avast.com website is not a licensed product !?
And this problem comes from the my.avast.com website and not from any Avast free or licensed product !
So, do your team also supports my.avast.com website, or do I have to write to some other support team ?
But, if you mean that we can only hope that this problem will be solved shortly, then I hope that Google Play comments will help this to be solved faster ...
If we can only get such less Avast support for officially distributed products (financed by too much Ads, or by purchased license), then I will shortly look for some other products (for my 7 personal devices, and also for my company devices).
Best regards,
Thierry
"
To be continued ...