Author Topic: I didn't subscribe or buy any product frot, but got Charged $ 39.90  (Read 2322 times)

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Your Auto-Renewal Order Summary
Product
Avast Cleanup - 1 PC
Order ID
36288101200
Price charged
$39.99
Automatically renewed to
16 January 2018

I NEVER BOUGHT any product from AVAST!!  why I got charged in MY CC ?

Please give the solution ASAP!

Offline Asyn

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Re: I didn't subscribe or buy any product frot, but got Charged $ 39.90
« Reply #3 on: March 10, 2017, 01:40:24 AM »

I NEVER BOUGHT any product  ans I was charge too?? What s going on??? What this comoany is doing ???from AVAST!!  why I got charged in MY CC ?

Please give the solution ASAP. It is happening wit so many clients???

Is is not aceptable what your company is doing
« Last Edit: March 10, 2017, 01:49:07 AM by carlos.escobar »

Online DavidR

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Re: I didn't subscribe or buy any product frot, but got Charged $ 39.90
« Reply #4 on: March 10, 2017, 01:45:26 AM »
Follow the links above for information and submission of a refund.
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Offline Eddy

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Re: I didn't subscribe or buy any product frot, but got Charged $ 39.90
« Reply #5 on: March 10, 2017, 08:22:56 AM »
People do NOT get charged for :
- the free products.
- trial versions.

People do get charged if they :
- take a subscription.
- have a subscription with auto-renewal enabled and don't disable it before it takes place.
- use the 60 day trial and do not disable the auto-renewal (aka continues protecting) in time
  (clearly mentioned on the users screen)