Author Topic: Syren not turning off  (Read 3058 times)

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Syren not turning off
« on: March 14, 2017, 11:41:35 AM »
I think I have read all the topics about the problems with disabling the syren but each of them ends with no solution.

I removed the sim card because I had bought a new phone. The syren went off, message was sent to my friend, I got the pin, the syren stopped but then I removed the sim card again and after turning the old phone on, the syren went off again.

I even factory reset the phone but the syren is still going off.

I also removed my device from the account thinking that it would help.

Can I just put any sim card to stop the syren?

How do I disable this alarm? My old phone is useless because of that.

Many thanks for your help.

Offline Asyn

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Re: Syren not turning off
« Reply #1 on: March 14, 2017, 11:42:41 AM »
Hi, enter your Avast PIN.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Syren not turning off
« Reply #2 on: March 14, 2017, 11:54:17 AM »
I have tried that but it does not work.

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Re: Syren not turning off
« Reply #3 on: March 14, 2017, 11:57:12 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Syren not turning off
« Reply #4 on: March 14, 2017, 12:03:25 PM »
Thanks for the link and fast responses but:

1.) I can't open my avast app because of the syren

2.) I can't sue the alternative method of resetting the PIN because I removed the device from my account.


Offline Asyn

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Re: Syren not turning off
« Reply #5 on: March 14, 2017, 12:06:59 PM »
Can't help you then, contact support: https://support.avast.com/support/tickets/new
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Syren not turning off
« Reply #6 on: March 14, 2017, 01:40:52 PM »
They can't help me as I have no licence, I am using a free avast product.

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Re: Syren not turning off
« Reply #7 on: March 15, 2017, 07:25:55 PM »
Seriously there is no one who could help? My phone is useless now.
« Last Edit: March 15, 2017, 08:10:29 PM by Andrzej Piontek »