Author Topic: Avast and WPS Office Conflict(SOLVED)  (Read 11991 times)

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Offline HonzaZ

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Re: False Positive Detected
« Reply #30 on: March 17, 2017, 07:28:13 AM »
Does Avast, WPS, or both have to provide a patch/update in order to resolve this conflict?
For us (Avast) to do anything, I need either the file, or at least a reason - why does it connect to (long time blocked) websites when it opens? why is the website normally not accessible?

Since the threat is blocked each time, is it safe to keep using WPS while waiting for their Tech Team to respond?
I personally wouldn't risk it. The fact that we block "something" doesn't mean there is "something else" that could be malicious and that we don't detect.

Is it odd that the path to WPS.exe is C:\Users and not either C\Program Files or C:\Program Filesx86 (Since I am using Windows 7 x64 and have both folders)?
No.

Offline Spiritual2016

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Re: False Positive Detected
« Reply #31 on: March 17, 2017, 07:36:15 AM »
After reinstalling WPS, Avast again blocked it as a threat so I will uninstall it and install another Microsoft Office-type software and post an update shortly.
« Last Edit: March 17, 2017, 11:14:12 PM by Spiritual2016 »

Offline Spiritual2016

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Re: False Positive Detected
« Reply #32 on: March 17, 2017, 08:15:11 AM »
HonzaZ:

I installed Open Office (which contains the components that I want) and it works like a dream-When opened, Avast does not detect it as a 'Blocked Threat.'


« Last Edit: March 17, 2017, 11:13:47 PM by Spiritual2016 »

Offline Pondus

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Re: False Positive Detected
« Reply #33 on: March 17, 2017, 05:34:47 PM »
In case you are interested

OpenOffice vs. LibreOffice: What’s the Difference and Which Should You Use?
https://www.howtogeek.com/187663/openoffice-vs.-libreoffice-whats-the-difference-and-which-should-you-use/



Offline Spiritual2016

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RE: False Positive Detected
« Reply #34 on: March 17, 2017, 07:44:44 PM »
HonzaZ:

Thanks again for all of your support and expertise-If issues arise with Open Office and Avast conflicting, I will create add to this thread.
« Last Edit: March 17, 2017, 11:15:15 PM by Spiritual2016 »

Offline bob3160

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Re: False Positive Detected
« Reply #35 on: March 17, 2017, 08:03:47 PM »
For your information, you can open a pdf file in the Chrome browser.
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Offline Spiritual2016

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Re: False Positive Detected
« Reply #36 on: March 17, 2017, 08:12:28 PM »
Thanks Bob but I do not use Google Chrome.

I would rather wait for HonzaZ's response.

Offline Pondus

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Re: False Positive Detected
« Reply #37 on: March 17, 2017, 10:56:21 PM »
For your information, you can open a pdf file in the Chrome browser.
Also Opera and Edge browser

Offline Spiritual2016

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Re: False Positive Detected
« Reply #38 on: March 17, 2017, 11:09:14 PM »
Pondus:

Thanks for the advice but I would rather use a self-contained program, not a browser, to access PDF Files.
« Last Edit: March 17, 2017, 11:27:55 PM by Spiritual2016 »

Offline Spiritual2016

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Re: Avast and WPS Office Conflict
« Reply #39 on: March 17, 2017, 11:13:02 PM »
HonzaZ:

WPS Support responded this morning (Fri) stating that they were made aware of the issue today (Fri) and will contact Avast for more information and to ensure that their program is unblocked.

-Does that mean that Avast, WPS, or both have to provide a patch/update in order to resolve this conflict?

-If so, will you let me know once WPS Support (Kingsoft) has been in touch with Avast and found a resolution (patch/update/solution)?

In the meantime, I uninstalled OpenOffice because, although suitable for creating and viewing word documents, it does not allow imaged PDFs (that I have scanned and received from trusted sources) to be opened and viewed. WPS had PDF capability, which is one reason that I initially installed the software (along with word processing features), so I would prefer to reinstall WPS when a solution has been found.
« Last Edit: March 18, 2017, 04:17:14 AM by Spiritual2016 »

Offline AntiVirusASeT

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Re: Avast and WPS Office Conflict
« Reply #40 on: March 18, 2017, 10:43:13 AM »
Just to chip in as a user here, I am using WPS v10.2.0.5820 (latest) and I have no blocked alerts from Avast on the said scripts.

Did you download the office software from Kingsoft themselves?

Offline Spiritual2016

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Re: Avast and WPS Office Conflict
« Reply #41 on: March 18, 2017, 09:33:01 PM »
AntiVirusASeT:

Thank you for posting a comment.

Did you install WPS Office 2013, 2016, or an individual piece of software (Writer, Spreadsheet, or Presentation) and when was it installed?

Offline bob3160

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Re: Avast and WPS Office Conflict
« Reply #42 on: March 18, 2017, 09:37:51 PM »
AntiVirusASeT:

Thank you for posting a comment.

Did you install WPS Office 2013, 2016, or an individual piece of software (Writer, Spreadsheet, or Presentation) and when was it installed?
He stated he's using the latest version.
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Offline Spiritual2016

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Re: Avast and WPS Office Conflict
« Reply #43 on: March 18, 2017, 09:38:40 PM »
AntiVirusASeT

Are you using WPS Office 2016 (or is there a newer version?) and what Operating System are you using?

Offline bob3160

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Re: Avast and WPS Office Conflict
« Reply #44 on: March 18, 2017, 09:40:37 PM »
Why aren't you answering his question as to where you downloaded the installation file from ???
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq