Author Topic: Outlook Ex  (Read 7086 times)

0 Members and 1 Guest are viewing this topic.

Offline Trickie

  • Newbie
  • *
  • Posts: 4
Outlook Ex
« on: March 13, 2006, 03:51:24 PM »
Help!!!!! Avast won't let me send out my mail. My ISp provides an anti-virus program. How can I disable Avast for my outgoing mail? Thankx anyone. Trickie

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84901
  • No support PMs thanks
Re: Outlook Ex
« Reply #1 on: March 13, 2006, 04:17:55 PM »
Are you saying you have two resident anti-viruses installed ?
If so this can and often does lead to conflict, what is your ISPs anti-virus program or is it just an email scanning service done at ISP level ?

See image, however, avast doesn't block email (firewalls can block ashMaiSv.exe, that may seem as if avast is blocking), please give detailed information on the errors/warnings (or post a screenshot) you get when you try to send email.

What is your ISP?
Is the email being sent using SSL (secure encryption) ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Trickie

  • Newbie
  • *
  • Posts: 4
Re: Outlook Ex
« Reply #2 on: March 15, 2006, 03:22:51 PM »
When I want to send mail, I get a message that says "your SMPT is not responding. Do you want to wait 60 seconds" or something like that. Also, I get an error box that gives all sorts of numbers and says my adresses are not valid. I suppose by now you can tell I am a newbie. My ISP is corcomm. They have an e-mail based anti-virus program that scans and traps viruses. I want Avast for my web browsing. Is this a server problem? Thankx, Trickie

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84901
  • No support PMs thanks
Re: Outlook Ex
« Reply #3 on: March 15, 2006, 04:07:17 PM »
Quote
Also, I get an error box that gives all sorts of numbers and says my adresses are not valid.
Well the all sorts of numbers could be helpfull to us, especially if the all sorts of numbers were 127.0.0.1,  a screenshot would be helpfull.

Quote
They have an e-mail based anti-virus program that scans and traps viruses.
But does that you installing a program on your PC, if not I would recommend you also use avast's email scanner as it can give you an indication of some malware is using your computer to send out spam (this act can get you banned by some ISP).

What is your Operating System ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mike6688

  • Full Member
  • ***
  • Posts: 107
Re: Outlook Ex
« Reply #4 on: March 16, 2006, 12:40:47 AM »
Hi,

I had a similar problem when using an anti-virus scanner provided by my ISP.
The only way to allow Outlook Express to send / receive e-mail was to disable the internet mail provider in Avast. 
Disabling the ISP scanner did not stop the problem at all.

To fully resolve the problem (and one that allowed me to activate Avasts internet mail provider again) I uninstalled my ISP scanner and now just use Avast for anti-virus with Avasts' internet mail provider started again.

The thread I posted is below:

http://forum.avast.com/index.php?topic=18104.0

Hope this may be of some help,

Mike
« Last Edit: March 16, 2006, 12:45:13 AM by mike6688 »

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67255
Re: Outlook Ex
« Reply #5 on: March 16, 2006, 02:45:23 AM »
I had a similar problem when using an anti-virus scanner provided by my ISP.
To fully resolve the problem (and one that allowed me to activate Avasts internet mail provider again) I uninstalled my ISP scanner and now just use Avast for anti-virus with Avasts' internet mail provider started again.
I won't call this an ISP scanner, but an antivirus recommended by your ISP.
You were using two antivirus at the same time... so the conflict blocked you.

The only way to allow Outlook Express to send / receive e-mail was to disable the internet mail provider in Avast. 
Disabling the ISP scanner did not stop the problem at all.
Well, besides the 2 antivirus running, could be the firewall blocking ashMaiSv.exe (avast! Mail Scanner), for instance...
The best things in life are free.

Offline mrs_catgut

  • Newbie
  • *
  • Posts: 9
  • I'm a llama!
Re: Outlook Ex
« Reply #6 on: March 16, 2006, 04:17:43 AM »
Hello  :P

I also have the problem with Outlook Express.
I use Windows 2000 SP4 with IE/OE 5.5 and have just installed Avast 4.6 Home edition.

When attempting to send or receive mail in OE I receive:
---------------------------------------------------------------------
The server responded with an error. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: POP3, Server Response: '-ERR  Cannot connect to POP server 205.152.59.17 (205.152.59.17:110), connect error 10061', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
---------------------------------------------------------------------
However, OE send and receive mail if I stop the On-Access Protection ... what must I do to have anti-virus protection in OE?

I have uninstall and reinstall both IE/OE and Avast 4.6, also run a Chkdsk and also reapply SP4, without result.

Offline CharleyO

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7085
  • Be alert for error code - ID 10T
Re: Outlook Ex
« Reply #7 on: March 16, 2006, 04:22:48 AM »
***

Welcome to the forums, mrs_catgut.    :)

Have you searched the forums for OE?    ???   The search button is near the top of each forum page. There are many posts on this forum about OE and settings.


***
Self-built desktop (8 years old) - AMD64 3200+_Gigabyte GA-K8NS Ultra-939_4 gb RAM_GeForceFX 5800w/256 ram_XP/SP3_Avast 7_MBAM_ZA Free __and__ Toshiba Satellite Laptop_W7-64bit_ 4 gb Ram_Avast 8_MBAM

Offline mrs_catgut

  • Newbie
  • *
  • Posts: 9
  • I'm a llama!
Re: Outlook Ex
« Reply #8 on: March 16, 2006, 05:42:27 AM »
***
Welcome to the forums, mrs_catgut.    :)
Thank you kindly for welcome me. Your behaviour suggests you are a moderator, although I don't see this credential in your info.
Quote
***
Have you searched the forums for OE?    ???   The search button is near the top of each forum page. There are many posts on this forum about OE and settings.

***
Yes, I did, as I am aware of the use of the search botton. I also read the Home edition FAQ on Email as well, that is why I added my post to this thread.  as I have not discovere anything that has resolved my particular issue, so you will direct me there, please,  if you are aware the workaround, and then the link will be here in topic for all OE users to find.

My understanding is that the email configuration for Avast Home in Windows2000 is intended to be transparent, without user intervention.  Since this isn't  happened, I thought the moderators might wish to consider it.

Offline TedNelly

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1538
  • Trust No-One!
Re: Outlook Ex
« Reply #9 on: March 16, 2006, 06:18:57 AM »
Hi cat what were you using for mail scanning prior to Avast Install
Windows 10 Pro | Intel I7 CPU | 16 Gig 2133 RAM | Avast beta 17.5.2295 | Firefox 54 b9(64-bit) | Cyberfox 52.1 | T-Bird 52.1.1 | SpyWareBlaster 5.5 | MalwareBytes 3.0.0.865 | WinPatrol 35.5.2 | GlassWire 1.2.100 | Cybereason Ransomfree 2.2.7 |  Pulla-dePlug Final!

Offline mrs_catgut

  • Newbie
  • *
  • Posts: 9
  • I'm a llama!
Re: Outlook Ex
« Reply #10 on: March 16, 2006, 06:39:55 AM »
 Hiya ted.

AVG Free Edice - Grisoftu.  uninstalled followed by Jouni Vuorio Registry cleaner.

Offline TedNelly

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1538
  • Trust No-One!
Re: Outlook Ex
« Reply #11 on: March 16, 2006, 06:52:08 AM »
Well done Cat done the right thing there  r u using any form of spam filtering software?
Windows 10 Pro | Intel I7 CPU | 16 Gig 2133 RAM | Avast beta 17.5.2295 | Firefox 54 b9(64-bit) | Cyberfox 52.1 | T-Bird 52.1.1 | SpyWareBlaster 5.5 | MalwareBytes 3.0.0.865 | WinPatrol 35.5.2 | GlassWire 1.2.100 | Cybereason Ransomfree 2.2.7 |  Pulla-dePlug Final!

Offline mrs_catgut

  • Newbie
  • *
  • Posts: 9
  • I'm a llama!
Re: Outlook Ex
« Reply #12 on: March 16, 2006, 07:09:30 AM »
No. It is a new Sony Vaio TX750 with very little softwares added yet.  Kerio/Tiny firewall is there, and I have allowed TCP both ways for OE.

OE works fine if I turn off Avast.

Offline TedNelly

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1538
  • Trust No-One!
Re: Outlook Ex
« Reply #13 on: March 16, 2006, 07:23:21 AM »
may sound like a silly question but have you allowed Avast email scanning access via your firewall also?
Please find attached a cap of my ZA Settings
Windows 10 Pro | Intel I7 CPU | 16 Gig 2133 RAM | Avast beta 17.5.2295 | Firefox 54 b9(64-bit) | Cyberfox 52.1 | T-Bird 52.1.1 | SpyWareBlaster 5.5 | MalwareBytes 3.0.0.865 | WinPatrol 35.5.2 | GlassWire 1.2.100 | Cybereason Ransomfree 2.2.7 |  Pulla-dePlug Final!

Offline mrs_catgut

  • Newbie
  • *
  • Posts: 9
  • I'm a llama!
Re: Outlook Ex
« Reply #14 on: March 16, 2006, 07:50:59 AM »
o me.  You have solved it.  in Kerio, I scrolled to the bottom and there was Avast with red X's on the allowed protocols. That was brilliant, tednelly!  :D 

Ordinarily, in Kerio firewall, a new application asking for network access cause a pop-up, asking for permit or deny.

Anyway, I would kiss you ... except for that armour thing ...