Author Topic: Paid subscription then got email as canceled.  (Read 1323 times)

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Paid subscription then got email as canceled.
« on: March 17, 2017, 12:35:04 AM »
I had paid for the Internet Security for 3 years from a clean install of Avast. I had gotten the email with my order number and my CC got charged.
The following day I had gotten an email saying my subscription was canceled and I am getting a refund.
Then the next day I had gotten an error message on my Avast that my Subscription key was invalid.

I have not seen the refund as of yet. It has only been 4 days.
Why did this happen and what do I need to do to get this to work? ???

This is on a Windows 10 computer

Offline Asyn

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Re: Paid subscription then got email as canceled.
« Reply #1 on: March 17, 2017, 05:18:21 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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