Author Topic: device not shown in avast account  (Read 1971 times)

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device not shown in avast account
« on: March 06, 2017, 05:25:52 PM »
Hi everybody,
I have a problem: I can't see a device online or offline in my avast account. Is my mobile phone (Huawei Honor 7) with mobile data or wi-fi on. I checked this on my desktop (my.avast.com) also using mobile app. Pictures attached.
Both devices are signed on the same account.
Could you suggest me a solution?
Thank you!

Offline rob.dore

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  • Posts: 4
Re: device not shown in avast account
« Reply #1 on: March 16, 2017, 05:53:39 PM »
Hi, there are at least two other threads for this which it's probably worth adding your issue to. Sadly, neither offer a resolution

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Re: device not shown in avast account
« Reply #2 on: March 16, 2017, 09:03:52 PM »
Thank you!