« previous next »
Pages: [1]   Go Down

Author Topic: New PC Install  (Read 1276 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
New PC Install
« on: March 19, 2017, 05:10:52 PM »
Hello people.

I had a new PC today and I was told by my boy to try out Avast, so i registered for a free product key which i now have BUT every single time I try to install the program it runs for a while then comes up with an error

'There was an error while completing the set up process'
tried looking in the setup.log file but its empty.

the red error box keeps saying

'reason 41227 (downloader system error)

Any help is appreciated

Thank you for readign my post.

Regards

Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: New PC Install
« Reply #1 on: March 19, 2017, 05:23:24 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Para-Noid

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6700
  • Trust only what you test yourself!
Re: New PC Install
« Reply #2 on: March 19, 2017, 07:33:22 PM »
Did you remove the factory installed a/v?
If you did, did you use the vendors removal tool?
Logged
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48551
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: New PC Install
« Reply #3 on: March 19, 2017, 08:03:29 PM »
How to Successfully Install Avast http://goo.gl/VLXde
Logged
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
Pages: [1]   Go Up
« previous next »