Author Topic: Clean up gets stuck at registry optimization  (Read 961 times)

0 Members and 1 Guest are viewing this topic.

Offline Mnemonic

  • Newbie
  • *
  • Posts: 4
Clean up gets stuck at registry optimization
« on: March 20, 2017, 11:24:42 AM »
Hi,

Avast gets stuck during the 2nd step of cleanup optimization where it gets rid of the unused registry keys.
Any way to fix this bug ?

Offline Silvia68

  • Newbie
  • *
  • Posts: 2
Re: Clean up gets stuck at registry optimization
« Reply #1 on: March 20, 2017, 08:45:09 PM »
Hello Mnemonic.
I've been had the same problem here and also posted an entry in in this forum on it yesterday.
Let's hope they fix this.

Offline David1314

  • Newbie
  • *
  • Posts: 1
Re: Clean up gets stuck at registry optimization
« Reply #2 on: March 23, 2017, 04:31:06 AM »
I have this problem as well. :o

Offline ebrocklehurst

  • Newbie
  • *
  • Posts: 1
Re: Clean up gets stuck at registry optimization
« Reply #3 on: March 23, 2017, 05:20:12 AM »
Been trying for days to get this to work. Won't go past the second step. Resolve doesn't work.

Offline Asyn

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 44724
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Clean up gets stuck at registry optimization
« Reply #4 on: March 23, 2017, 08:00:42 AM »
Windows 8.1 [64-Bit] - Avast 17.4.2294.Beta#3 - CCleaner 5.29 [OD] - MCS [OD] - Firefox ESR 45.9 [NS/uBO] - Thunderbird 52.0.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline paittola

  • Newbie
  • *
  • Posts: 3
Re: Clean up gets stuck at registry optimization
« Reply #5 on: March 23, 2017, 12:25:18 PM »
Been trying for days to get this to work. Won't go past the second step. Resolve doesn't work.

I got stuck to the first stage for about an hour, then 3 - 4 more hrs the second till I halted it.

Offline Anne12

  • Newbie
  • *
  • Posts: 13
Re: Clean up gets stuck at registry optimization
« Reply #6 on: April 01, 2017, 08:20:32 PM »
It certainly does...I've been using it without a problem until the February upgrade.

The first time I tried the registry optimization post upgrade it got stuck for an hour. I shut down, an hour later re started ony to find I couldn't log into Windows. Long story short but I had to use a system image to get going again.

Tried it last week and got stuck again although it restarted fine. 

And the clean up itself is to aggressive now - everythime I use it I end up having to log into everything again which is a pain as I am currently travelling ad Wifi is very slow.

Please roll this back to pre the Februaru upgrade. It was great but something is very wrong now.

 

Offline Asyn

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 44724
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Clean up gets stuck at registry optimization
« Reply #7 on: April 01, 2017, 08:26:27 PM »
Update to the latest version (17.3.2291): https://forum.avast.com/index.php?topic=199715.0
Windows 8.1 [64-Bit] - Avast 17.4.2294.Beta#3 - CCleaner 5.29 [OD] - MCS [OD] - Firefox ESR 45.9 [NS/uBO] - Thunderbird 52.0.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Mnemonic

  • Newbie
  • *
  • Posts: 4
Re: Clean up gets stuck at registry optimization
« Reply #8 on: April 12, 2017, 07:37:13 PM »
Has anyone tested the most recent version after creators update ?
I still haven't tried to optimize the registry step in fear of losing my microsoft account again.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 27815
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Clean up gets stuck at registry optimization
« Reply #9 on: April 12, 2017, 08:56:08 PM »
Your Microsft account and CleanUp have nothing to do with each otter at all.

Offline Mnemonic

  • Newbie
  • *
  • Posts: 4
Re: Clean up gets stuck at registry optimization
« Reply #10 on: April 13, 2017, 01:08:01 PM »
Your Microsft account and CleanUp have nothing to do with each otter at all.
Wrong.
Last two times I tried to optimize registry(previous versions) I wasn't able to log into my windows account, as did many other people.