Author Topic: Unable to close desktop interface  (Read 1198 times)

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Offline prmca12

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Unable to close desktop interface
« on: April 05, 2017, 07:55:48 PM »
Hi all, I downloaded the latest update ( to 17.3.3443.0 ) and now find I can't close the desktop interface after I have opened the program. The cross in the right hand corner does nothing to close the interface?

Offline DavidR

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Re: Unable to close desktop interface
« Reply #1 on: April 05, 2017, 08:41:49 PM »
How do you actually close it ?
As a temp you could use the Alt key plus F4 key, if that isn't what you have been doing.

Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline prmca12

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Re: Unable to close desktop interface
« Reply #2 on: April 06, 2017, 06:41:42 PM »
Hi, thanks for the reply. This update was giving me the BSoD on boot, I uninstalled it and installed an earlier version and have no further problems to date, so I won't be installing the update again .