Author Topic: [fixed] Blue Screen (BSOD) - Windows 7 32 bit  (Read 40260 times)

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Offline Pondus

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #15 on: March 20, 2017, 04:08:00 PM »
Petr,

How on earth did this pass without being noticed by QA?

Sadly, these issues are becoming a theme with Avast. Far too many major issues.
And somone from avast will later post  "we are taking measures so this will not happen again"
as they did say the previous time, and the insident before that, and the one before that, and .....

 :P



Offline nightshade

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #16 on: March 20, 2017, 04:16:45 PM »
Free Avast 19.8.2393 (build 19.8.4793.535)
Windows 7, Google Chrome Version for android
77.0.3.865.92 (Official Build) (32-bit)

Offline moroni

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #17 on: March 20, 2017, 04:30:57 PM »
5 pm CET (GMT +1)

Offline nightshade

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #18 on: March 20, 2017, 04:33:17 PM »
Am I correct in saying that the RPC server is down right now?

I just tried an update from the system tray and said it was unavailable.
Free Avast 19.8.2393 (build 19.8.4793.535)
Windows 7, Google Chrome Version for android
77.0.3.865.92 (Official Build) (32-bit)

Offline Andy132

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #19 on: March 20, 2017, 04:44:01 PM »
What time zone will this occur? 

What happened?
BSOD on Windows 7 32bit with 170320-0 virus definition update.

How to fix
Fix is going to be included in the 170320-1 virus definition update. Temporary workaround is to disable File System Shield component.

When was it fixed?
Timeline (CEST):
Mar 20 8AM - Virus definition version 170320-0 released
Mar 20 11AM - First mentions on forum about the BSOD
Mar 20 2pm - Release of 170320-1 with the fix started
Mar 20 5pm - (expected) virus definition 170320-1 version released

Thank you!
We're very thankful to our Avast users especially those who posted here on the forum! You helped us discover the root cause much faster which drastically sped up our delivery of the fix.

Have a good day,
Petr

Offline Asyn

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #20 on: March 20, 2017, 04:44:58 PM »
What time zone will this occur? 
See Reply #19.
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Gopher John

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #21 on: March 20, 2017, 04:46:19 PM »
Am I correct in saying that the RPC server is down right now?

I just tried an update from the system tray and said it was unavailable.

I modified my post in another thread.  Stream 170320-01 has been started, but the VPS hasn't yet been released.  My apologies to all.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Asyn

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #22 on: March 20, 2017, 04:47:11 PM »
I modified my post in another thread.  Stream 170320-01 has been started, but the VPS hasn't yet been released.  My apologies to all.
NP Gopher. ;)
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline nightshade

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #23 on: March 20, 2017, 04:48:04 PM »
Am I correct in saying that the RPC server is down right now?

I just tried an update from the system tray and said it was unavailable.

I modified my post in another thread.  Stream 170320-01 has been started, but the VPS hasn't yet been released.  My apologies to all.

When I said unavailable I meant both program and definitions
Free Avast 19.8.2393 (build 19.8.4793.535)
Windows 7, Google Chrome Version for android
77.0.3.865.92 (Official Build) (32-bit)

Offline Frmg

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #24 on: March 20, 2017, 04:52:11 PM »
Ok but my Avast cant find the new definition updates.

Here we dont have a fix yet.

Offline Mugenix

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #25 on: March 20, 2017, 04:53:39 PM »
Btw. we don't have this issue with Win 7 HP 32bit machines running Program Version 12.3.2280 and 170320-0

Offline Asyn

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #26 on: March 20, 2017, 04:55:37 PM »
Am I correct in saying that the RPC server is down right now?
I just tried an update from the system tray and said it was unavailable.
I modified my post in another thread.  Stream 170320-01 has been started, but the VPS hasn't yet been released.  My apologies to all.
When I said unavailable I meant both program and definitions
Server work fine for me, no update yet, though.
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jwa6

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #27 on: March 20, 2017, 05:13:27 PM »
I lost so much time today when I had real work to do :(

Offline Asyn

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #28 on: March 20, 2017, 05:15:38 PM »
I lost so much time today when I had real work to do :(
You're not alone, still waiting for the update...
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Rednose

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Re: Blue Screen (BSOD) - Windows 7 32 bit
« Reply #29 on: March 20, 2017, 05:35:41 PM »
Virus definition update 170320-1 is available.
Manually update via :

Avast - Settings - Update - Virus Definitions - Update - ok - ok.

Greetz, Red.
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